Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,128 Reviews)
Rating breakdown 20,128 reviews
5 Stars
17,271
4 Stars
2,184
3 Stars
388
2 Stars
126
1 Star
159
86%of customers recommend this product.
(
1,099 out of
1,275)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Galaxy S25 Ultra
on October 10, 2025
Posted by: Mandapanda125
[This review was collected as part of a promotion.] Phone is incredible love the camera and how smooth the system runs. Galaxy ai is amazing on it.
Value
5
Response from Samsung USBy R&R Team, October 10, 2025
Hi there Mandapanda125, we appreciate you sharinig your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are so pleased with the usage and capabilities of your new device. We hope you'll reach out to us again in the future any time you have questions or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The Apex of Smartphone Tech.
on October 10, 2025
Posted by: PNWVillain
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra doesn’t just raise the bar — it melts it down and forges a new one out of titanium. From the moment you pick it up, it feels less like a phone and more like a precision-built instrument. The titanium frame, the nearly unbreakable glass, and that 6.9" QHD+ AMOLED display — it’s all unapologetically premium. Every swipe across that 120 Hz screen feels like silk on ice. Under the hood, Samsung packed it with the Snapdragon 8 Elite and 12 GB of RAM, and it shows. Everything runs at warp speed — apps, multitasking, editing, gaming — it doesn’t flinch. This thing doesn’t just perform; it flexes. The real showpiece, though, is the camera system. The 200 MP main lens, a 50 MP ultra-wide, and dual telephoto lenses (3× and 5× optical) pull off wizardry I didn’t think was possible in a phone. Zoomed shots hold insane detail, and night photos look like they were taken with a pro rig. The AI processing finally feels like it’s helping, not guessing. Software-wise, One UI 7 and Android 15 feel refined, fluid, and smart in ways that make other phones feel dated. The built-in "Galaxy AI" tools — live translation, message assist, and that slick circle-to-search — are more than gimmicks; they actually save time and feel natural once you use them. Battery life holds strong with its 5,000 mAh cell easily pushing through a full day and night of use, though the 45 W charging still feels like Samsung’s playing it safe. Its the most complete smartphone I’ve ever used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
very advanced
on October 10, 2025
Posted by: khiida03
[This review was collected as part of a promotion.] I use it for my work I have all my account in this phone basically I move around with this product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best complete phone
on October 10, 2025
Posted by: Kjmaxgo
[This review was collected as part of a promotion.] Every phone has drawbacks, but Galaxy S25 Ultra has achieved perfection. Battery, screen, processing power, cameras and accessories like the pen are best in class.
The Samsung ecosystem is a plus.
The Samsung ecosystem is a plus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super powered
on October 10, 2025
Posted by: TheManT
[This review was collected as part of a promotion.] Has every feature imaginable for min computing, great battery, and easy to use.
Galaxy AI opens up new doors for learning as well.
Galaxy AI opens up new doors for learning as well.
Value
5
Written by a customer while visiting Samsung US
Posted by: Bill
from Houston TX
Expertise:Intermediate
Verified Purchase:Yes
Excellent phone and price. My work cell is a S22 ultra. There are some major improvements still learning. Camera is one of the biggest improvements.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone..capable of endless possibilities
on October 10, 2025
Posted by: TATTOOTEE
[This review was collected as part of a promotion.] I love this new phone! Especially the galaxy AI at your fingertips or voice command.
Watching videos with no lag..or playing games...ir simply surfing the web at ease.
Superb camera quality...
Everything about this phone is top notch I won't purchase anything but Samsung!!
Watching videos with no lag..or playing games...ir simply surfing the web at ease.
Superb camera quality...
Everything about this phone is top notch I won't purchase anything but Samsung!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has do many amazing features!
on October 10, 2025
Posted by: Live4golf
[This review was collected as part of a promotion.] My new S25 Ultra is so incredible! There are so many features that I never really used on my previous Galaxy phones. Like the AI on this phone. I just recently started using AI to create amazing enhanced photos from my album. The quality of these new enhanced photos are top notch.
I use this new phone in my everyday life. For work, to watch movies and even for gaming.
I can't wait to explore this amazing phone more in depth.
I use this new phone in my everyday life. For work, to watch movies and even for gaming.
I can't wait to explore this amazing phone more in depth.
Value
5
Written by a customer while visiting Samsung US