Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,128 Reviews)
Rating breakdown 20,128 reviews
5 Stars
17,271
4 Stars
2,184
3 Stars
388
2 Stars
126
1 Star
159
86%of customers recommend this product.
(
1,099 out of
1,275)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Great processor, Super Camera!
on October 9, 2025
Posted by: Loloisrsel
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a couple weeks now, and honestly, this thing is wild. I upgraded from the S22 Ultra and didn’t think it could get that much better, but wow — Samsung really pulled it off this time. The display is just insane, like watching real life through the screen. It’s brighter than anything I’ve used, and the refresh rate makes scrolling feel buttery smooth. The new Snapdragon chip is no joke either — no lag, no heat, even when gaming or editing 4K videos.
Battery life? Easily a full day and a half with heavy use. I was skeptical about the AI features at first, but the photo remastering and live translate actually work. The camera system is ridiculous — zoom feels unreal, and night mode finally looks natural instead of overprocessed.
If I had to nitpick, the phone’s a bit heavy and expensive (my wallet still hurts), and the fingerprint reader could be faster, but honestly those are tiny complaints.
Overall, the S25 Ultra feels like the closest thing to a perfect Android right now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Mesmerizing Quality and Captivating Display
on October 9, 2025
Posted by: SamsungDunny
[This review was collected as part of a promotion.] Where do I start? The quality of the device itself screams TOP of t he line, luxury, status, but when it turns on and shows it's hand.....absolutely stunning displays... I have never seen the crisp and clear on a phone ever!
Let's not get started on the camera...Multi functional and functions galor.
Let's not get started on the camera...Multi functional and functions galor.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have no idea it's great
on October 9, 2025
Posted by: Mikosal
[This review was collected as part of a promotion.] It's so quality I love it. Please keep it up great job
Value
5
Written by a customer while visiting Samsung US
Posted by: The Phil
Verified Purchase:Yes
This is a phone that I use to make calls and take pictures and stuff. Sometimes I play games. It is big and has a pen thing I haven't used yet. But it is probably cool.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, October 10, 2025
Hi there The Phil, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are amazed with the camera quality of your device, and that is meeting your needs from a device. We have provided links to resources to help you further explore the capabilities of your device, including Galaxy AI, align the settings to your preferences, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the samsung phones
on October 9, 2025
Posted by: EcoRam
[This review was collected as part of a promotion.] Love so much the phones. So fast easy to use. Great brand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for what I need
on October 9, 2025
Posted by: torlikhill
[This review was collected as part of a promotion.] I've dabbled in using the galaxy AI features, but haven't explored them fully. From what I can see they are easy to use and do as you'd expect. The phone's battery life is great and it lasts me throughout the day even when I am using it heavily for mobile games and videos. Photos are good as well and I feel like it rivals any current flagship phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone.
on October 10, 2025
Posted by: CDawn87
[This review was collected as part of a promotion.] Love the new Galaxy AI features on this phone. This phone is the shizznit! The camera is impeccable. Everything streams effortlessly. Having the S Pen is a lifesaver, comes in handy for work. Im not as pleased with the voice to text. It doesnt translate as well as my Note 10 did but I imagine with all the new features it would be hard to do but overall I give it a 5 star!
Value
5
Response from Samsung USBy R&R Team, October 10, 2025
Hey there CDawn87, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear how please dyou are with the features and capabilities of your device. We love that you are finding so many uses for this device for both personal and professional uses. We hope you'll reach out to us again in the future any time you have questions or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The upgrade I did not know I needed!
on October 10, 2025
Posted by: Leepbby
[This review was collected as part of a promotion.] My Galaxy S25 Ultra, I have to say is the most competent phone I have had to date with ALL THE BELLS 🔔 and WHISTLES 😙. The use of A.I. has been a lot of fun and unknowingly very useful. From answering questions to helping me form writings giving me multiple options in how they are summarized and just so much more.
My galaxy s25 ultra and the galaxy line is the only phone I have been using since the galaxy s9. I have gone through my share of many versions of this phone and I can with all accounts state that they just keep getting better and better.
I use my phone for everything from streaming movies, listening to my audio books, my online shopping, being informed about news and updated issues going on in the world.
The music sounds amazing, the many, many options for themes on the phone are spectacular through galaxy theme store.
I absolutely LOVE my s-pen, there is just so much I love and use my phone for, "THIS" phone for that it is definitely a necessity in my everyday life.
The music sounds amazing, the many, many options for themes on the phone are spectacular through galaxy theme store.
I absolutely LOVE my s-pen, there is just so much I love and use my phone for, "THIS" phone for that it is definitely a necessity in my everyday life.
I Could not ask for better quality photos, applications, and just anything I could think of when it comes to just an overall AMAZING PHONE!
I think I'm extremely happy with my Galaxy S25 ultra phone, don't you?
Value
5
Response from Samsung USBy R&R Team, October 10, 2025
Hi there Leepbby, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear that you are so thrilled with all of the different features of your device, that you are finding Galaxy AI both enjoyable to use and helpful to you, and that you are enjoying your streaming, reading, and shopping with your device. We have provided a link to the Samsung Support Team for your convenience. They can offer their expertise any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US