Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(20,128 Reviews)
Open Ratings Snapshot
Rating breakdown 20,128 reviews
5 Stars
17,271
4 Stars
2,184
3 Stars
388
2 Stars
126
1 Star
159
86%of customers recommend this product. 
(
1,099 out of 1,275
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Enjoy features of this android. Fast & reliab
on October 9, 2025
Posted by: Ladybug420
[This review was collected as part of a promotion.] Galaxy ai is wonderful. I especially love the pen that's removable with a click of a button.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone amazing features!
on October 9, 2025
Posted by: Meagana13
[This review was collected as part of a promotion.] Great phone would recommend! Loved the 24 ultra and this one is j7st as great! Amazing camera and AI helps with so many different situations.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good value for money. Good value for money.
on October 9, 2025
Posted by: SD SD
from TX
Expertise:Expert
Verified Purchase:Yes
Good value for money. Good value for money. Good value for money
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 ultra
on October 9, 2025
Posted by: Yoyi192
[This review was collected as part of a promotion.] The phone is very good, with bright display, good memory, and very fast, it let to do everything with ease. I always had had Samsung phones and I will continue recommending it. NOow with addition of AI you can do even more tasks
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Camera & Battery Life
on October 9, 2025
Posted by: ASamsungSlamDunk
[This review was collected as part of a promotion.] I love my Galaxy Ultra S25. I use it for gaming, work related documents with Microsoft, superb picture quality, allows me to do research with AI assistance in great detail for my business and educational field. Also has become my one stop wallet for all the possible purchasing power opportunities. Samsung has been a part of my family for generations, from the S6 all the way to the new S25, for nearly 30 years plus. Thanks Samsung for maintaining the integrity of the phone industry, where others have failed and many come up short on delivery of a premium product. From casual family use, to entertainment opportunities, to business calls, documents and transactions, this is brand and phone for me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing
on October 9, 2025
Posted by: Amy1296
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a few weeks now, and it truly feels like the future in my hands. The Galaxy AI features have completely changed how I use my phone daily — from real-time translation during calls to the photo editing tools that automatically enhance every picture perfectly. The camera is absolutely incredible, especially for content creation. I use it to record Reels and take professional-looking photos for my business, and the detail and clarity are unbelievable. The display is super bright and smooth, perfect for streaming movies or editing videos. Battery life easily lasts all day, even with heavy use, and charging is super fast. The design is sleek and elegant — it really stands out. I can confidently say the Galaxy S25 Ultra with Galaxy AI is one of the best smartphones ever made.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on October 9, 2025
Posted by: Hirschbach5088
[This review was collected as part of a promotion.] I use the phone for personal and work plus it great for banking great photos.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best purchase ever
on October 9, 2025
Posted by: Vetta
from Texas
Verified Purchase:Yes
I purchased this because it was pink. I just wish it was a bit more pink. It almost looks white. Nevertheless, I have a lot of storage. The front and back camera quality is absolutely wonderful. There are soooo many things I love about this phone. It's like a mini computer in my hands
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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