Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,129 Reviews)
Rating breakdown 20,129 reviews
5 Stars
17,272
4 Stars
2,184
3 Stars
388
2 Stars
126
1 Star
159
86%of customers recommend this product.
(
1,099 out of
1,275)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Best flagship phone in 2025
on October 4, 2025
Posted by: OJSmiley
[This review was collected as part of a promotion.] I got this ultra as a replacement to the galaxy 24 ultra. And while the 24 ultra was nice with additional screen space, the edges of the device would hurt my hand until I opted to use a case. The design of this 25 ultra really made such a difference I switched immediately. The camera quality is impeccable and the device is just amazingly fast and playing with the galaxy Ai features such as the live translate or transcript assist has been a cool niche feature to have. The feature I use the most though is the circle to search feature or the Ai select feature that helps me translating text which I've used plenty of times. I've encouraged my family to switch over to this device as well as their devices were aging. Overall 10/10. Can't wait to see what Samsung does next
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
THE ULTRA Galaxy Ultra
on October 5, 2025
Posted by: SamGalaUltra
[This review was collected as part of a promotion.] THE ULTRA Galaxy S25 Ultra is the definitive Android powerhouse in my opinion. The S25 ultra delivers an unmatched performance, an industry-leading display, and a camera system that is both versatile and professional-grade. The inclusion of the S Pen and powerful Galaxy AI features make it the best choice for us, users who demand a full-featured, top-of-the-line experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Grate product
on October 5, 2025
Posted by: yomfmama
[This review was collected as part of a promotion.] This phone takes amazing pictures and the ram speed is incredible. One of the best phones I have owned so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
For the Gen Xers
on October 5, 2025
Posted by: rayvenmad
[This review was collected as part of a promotion.] Ok I'm 60 and I didn't grow up with all this new fancy technology. I have been using Samsung products for years. Since I started using smartphones. I bought the Galaxy s25 ultra with Galaxy AI and I have to say it's made my life so much easier! It literally does everything for me! It's fast so I get my answers immediately. It charges very quickly and holds a charge, and I mean it holds a charge! The screen is huge and clear. It's like looking in a window.
And the Samsung AI!! Who knew how much I needed it LOL I can literally ask it anything and it gets my answers I have not been disappointed yet.
I would also like to mention the durability. I've dropped it numerous times and have not damaged my phone at all.
Overall, I would give the Galaxy s25 ultra with Samsung AI a 5 plus on their scale, a solid 10 on the old people scale LOL
And the Samsung AI!! Who knew how much I needed it LOL I can literally ask it anything and it gets my answers I have not been disappointed yet.
I would also like to mention the durability. I've dropped it numerous times and have not damaged my phone at all.
Overall, I would give the Galaxy s25 ultra with Samsung AI a 5 plus on their scale, a solid 10 on the old people scale LOL
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on October 5, 2025
Posted by: Awesomeness
[This review was collected as part of a promotion.] Very easy to set up, with beautiful pictures. Love the sharpness of the pics.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
amazing tools
on October 5, 2025
Posted by: jimmyJ
[This review was collected as part of a promotion.] So to start off I love the camera features on my galaxy series s25 ultra. I take much of our family trip photos. I have used Galaxy AI to edit my photos.
I really enjoy the battery life from this phone .
My number one favorite feature is the satellite service. I go to very remote areas and to keep in communication with family and friends, this feature is the most important. I love the galaxy series phones and will continue to be a customer.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on October 5, 2025
Posted by: Love2Create
[This review was collected as part of a promotion.] I love all I can do in my phone. It's so versatile. The large screen makes it easy to see. Love the pen and the ability to take notes the instant I remove it.
I also love all the different tool that it comes with, one being Galaxy AI its amazing how much this tool helps out the moment I need it. I've been stuck and I ask to help with brainstorming and it immediately helps me unblock. Love all the different ways I can use my galaxy. This is my 4th galaxy, since the first note I owned which was back in 2013 Note 3 I've never gone back to any phone brand. I just love the galaxy model and all I can do with them. Thank you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
“alaxy S25: Power, Style, and Speed Perfected
on October 5, 2025
Posted by: Ronking92
[This review was collected as part of a promotion.] The Samsung Galaxy S25 is an impressive leap forward in both power and intelligence. From the moment you pick it up, you can tell Samsung refined nearly every detail the sleek design, vibrant Dynamic AMOLED display, and lightning-fast performance all stand out. But what really sets it apart this year is Galaxy AI, which turns the S25 into more than just a phone it’s a smart companion that genuinely adapts to you.
Galaxy AI seamlessly integrates into everyday use. Features like real-time translation, Note Assist, and generative text help you communicate and create faster than ever. The new photo editing tools powered by AI are a game changer you can erase unwanted objects, move subjects around, and even generate background details effortlessly. It feels like having a mini creative studio right in your hand.
Performance-wise, the S25 handles everything with ease. The Snapdragon processor (or Exynos, depending on your region) runs games, multitasking, and heavy apps without a hint of lag. Battery life easily lasts a full day, and fast charging ensures you’re never out of power for long.
The camera system is another highlight, delivering stunning detail, color accuracy, and sharp low-light performance. Combined with AI optimization, every shot looks professional. Overall, the Galaxy S25 is Samsung at its best stylish, intelligent, and powerful. Galaxy AI makes it smarter, the display makes it gorgeous, and the performance makes it unstoppable. It’s not just an upgrade
Galaxy AI seamlessly integrates into everyday use. Features like real-time translation, Note Assist, and generative text help you communicate and create faster than ever. The new photo editing tools powered by AI are a game changer you can erase unwanted objects, move subjects around, and even generate background details effortlessly. It feels like having a mini creative studio right in your hand.
Performance-wise, the S25 handles everything with ease. The Snapdragon processor (or Exynos, depending on your region) runs games, multitasking, and heavy apps without a hint of lag. Battery life easily lasts a full day, and fast charging ensures you’re never out of power for long.
The camera system is another highlight, delivering stunning detail, color accuracy, and sharp low-light performance. Combined with AI optimization, every shot looks professional. Overall, the Galaxy S25 is Samsung at its best stylish, intelligent, and powerful. Galaxy AI makes it smarter, the display makes it gorgeous, and the performance makes it unstoppable. It’s not just an upgrade
Value
5
Written by a customer while visiting Samsung US