Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,128 Reviews)
Rating breakdown 20,128 reviews
5 Stars
17,272
4 Stars
2,183
3 Stars
388
2 Stars
126
1 Star
159
86%of customers recommend this product.
(
1,099 out of
1,275)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Value - Quality - Completeness
on October 3, 2025
Posted by: Lito71
[This review was collected as part of a promotion.] First and foremost the decadence of the work a ship is second to none. Durability meets beauty in a big way when admiring the device out of a case. The responsiveness of the display and app switching is lightning fast. Multi-tasking is effortless in being able to split-sceeen and also use the timeless Spen brings things together. Galaxy AI continues to evolve in an extremely positive way and becomes self-capable to launch tasks and automate operations. The camera is one of the highlights of the device bringing DSLR-like photo snaps. The triple camera setup brings an amazing life-like production of photos and colors pop off the screen. The zoom is also amazing allowing you to 100x without noise in this release, another amazing feat by Samsung. When pairing your home and other wifi-enabked devices this phone is a serious tool. The battery can handle a whoppong all-day use while gaming, video watching, and tasking but when you need a quick charge you can get 50% OR MORE IN MINUTES! All-in-all comparing the S25 Ultra to the upper-end devices in the field it's almost no comparison given all the capabilities of this device. If you are considering the S25 series don't hesitate because you'll be pleasantly surprised. Well done Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung's humans new bestie
on October 3, 2025
Posted by: Ainextofkin
[This review was collected as part of a promotion.] Galaxy AI has been a blessing. Time is valuable and the smart AI features are an essential tool in my daily life. I now get to apply my extra time towards making quality lovely memories and hands on fun. The immediate process of summarizing documents, composing letters, immediate improvement options for picture quality. I love it, I no longer see a future life without Galaxy AI in it. Is as if Galaxy AI is now part of my family ❤️.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anton
from Washington DC
Expertise:Expert
Verified Purchase:Yes
Good...............................................
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best yet to come
on October 3, 2025
Posted by: TJ1990
[This review was collected as part of a promotion.] Galaxy AI is top notch. Love the phone, has everything i need and everything works well. Its quick and has tons of storage. Nothing bad about it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Finally the Galaxy/Notebook combo we want
on October 3, 2025
Posted by: Dweller888
[This review was collected as part of a promotion.] I, as well as many others I know, have been wanting the Galaxy and Notebook to be combined since the start of both. While not their first attempt, Samsung never fully combined the 2 in the way they did with this phone. I've never truly been happy with any phone, probably why I designed OS's for rooted phones and hated not rooting my phone. While I still like rooting(we all hate bloatware) I don't feel like it's a do or die with this phone. I can deal with the bloatware(not all Samsung, phone companies are ridiculous) for the peer satisfaction this phone brings me. I would only suggest a better Spen as I've worn the tip out in less than 6 months and it feels scratchy when it should feel smooth like a drawing pad. Overall though 10/10 recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great photo phone
on October 4, 2025
Posted by: DogMom
[This review was collected as part of a promotion.] I love my phone. It does everything I want and more. Im very impressed with the camera quality when I take pictures or video. I also like the erase stuff i don't want in the photo.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Needs bluetooth pen
on October 4, 2025
Posted by: Antigone
from Illinois
Expertise:Intermediate
I've had it about a week, moving from a Note 10+. The phone part is fine. I like the upgrade to the cameras. I don't like the downgrade on the pen. I used the bluetooth feature as a remote to flip thru PPT slides. Now, it's just a basic stylus. I would buy a bluetooth pen. Please do a software update to allow for a bluetooth pen interface.
I would recommend this to a friend!
Features
2
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, October 6, 2025
Hi there Antigone, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are pleased with the enhanced camera, and additional features of your new phone. We have provided a link to an article to help you with the redesigned S Pen features. We have also provided a link to the complete manual for your device that highlights all the ways you can use controls on your device. We have also shared a link to the Samsung Support Team to offer additional assistance if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone does everything i need and more!
on October 4, 2025
Posted by: Godisking
[This review was collected as part of a promotion.] From charging my other devices to removing unwanted people or objects from a photo background with the AI features it's completely mind blowing what Samsung has been able to do with phone nowadays. The DEX feature allows me to do my school work just about anywhere there is a smart TV, id be completely lost without my S25 Ultra, it hands down runs my entire life. I don't need to carry money, credit cards or even keys to get into my rental homes. Oh and the camera on this phone is just amazing. This is my 3rd S series phone starting with the S22 Ultra and there is no going back. Nothing I've ever had previously even comes close. I cant wait to see where ot what the Samsung team comes up with next. Im already way over the moon impressed. Great job Samsung!!!
Value
5
Written by a customer while visiting Samsung US