Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,128 Reviews)
Rating breakdown 20,128 reviews
5 Stars
17,272
4 Stars
2,183
3 Stars
388
2 Stars
126
1 Star
159
86%of customers recommend this product.
(
1,099 out of
1,275)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Posted by: Unur
from Fairfax VA
Expertise:Intermediate
Verified Purchase:Yes
I just upgraded to the new Samsung Galaxy S25, and I couldn’t be happier with my decision. The phone is sleek, fast, and packed with impressive features that make daily use a joy. The display is crystal clear with vibrant colors, and the battery easily lasts me all day with heavy use. The camera quality is outstanding — sharp photos even in low light, and the new AI tools make editing effortless.
On top of that, Samsung honored a military discount, saving me around $400, which made this premium device an even better deal. I really appreciate their support for service members.
If you’re considering an upgrade, I highly recommend the Galaxy S25. It’s powerful, user-friendly, and worth every penny.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love It!!!!!
on October 1, 2025
Posted by: Samsungdevoted
[This review was collected as part of a promotion.] I really like this phone!!!!! I use it for streaming, games, movies and taking pictures and videos. Love the camera, and the video quality is the best!!!!!! Trying to get family members to get on board.
Love my Samsung S25 Plus!!!!!!
Also, it's very convenient how my phone pairs with my Galaxy tab and my Buds3pro.
Love my Samsung S25 Plus!!!!!!
Also, it's very convenient how my phone pairs with my Galaxy tab and my Buds3pro.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Northern Indiana
Expertise:Intermediate
Verified Purchase:Yes
This is a super great Samsung S25 Ultra phone. I just can't believe all the things this phone can do. I also really love the S pen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the "pen" and the AI features
on October 1, 2025
Posted by: L2theT
[This review was collected as part of a promotion.] Galaxy AI is fun to explore all the different things that can be accomplished. The 25 Ultra is very responsive and the usefulness of the phone is fantastic. Camera functions are very nice also. Totally recommend this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Smartphone Experience
on October 1, 2025
Posted by: Batyr89
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an absolute powerhouse. I use it daily for work, family, and entertainment. Thanks to Galaxy AI, tasks like translations, email drafting, and scheduling have become so much easier. The camera system is truly next level — every photo and video looks professional, even in low light.
Gaming is smooth and immersive with the fast refresh rate and top-tier processor. The S Pen has become my favorite tool for quick notes, sketching, and editing documents on the go.
For my family, sharing photos, videos, and cloud storage is seamless. This phone combines performance, design, and cutting-edge features in the best way possible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very intuitive and doesn't lag during use.
on October 2, 2025
Posted by: S25U7tag
[This review was collected as part of a promotion.] Still trying to optimize the efficacy of Galaxy Ai but it's a learning experience worth having.
Value
4
Written by a customer while visiting Samsung US
Posted by: Paula
Verified Purchase:Yes
Nice phone. Like it the best for the quantity of storage
Response from Samsung USBy R&R Team, October 2, 2025
Hi there Paula, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are finding this to be a nice phone, and that you are happy with the storage capacity of your device. We have provided links to resources to assist you with additional features, integrating them in to your usage, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Very nice phone
on October 2, 2025
Posted by: Goodz2Go
[This review was collected as part of a promotion.] This phone is very fast and with the AI features that makes alot of task easier I gotta say this phone is very impressive Right on Samsung you guys Rock!!!
Value
5
Response from Samsung USBy R&R Team, October 2, 2025
Hey Goodz2Go, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing that you are so pleased with the enhanced features, and amazing capabilities of your device. We have provided a link to the Sasmsung Support Team for your convenience. They can assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US