Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(20,128 Reviews)
Open Ratings Snapshot
Rating breakdown 20,128 reviews
5 Stars
17,272
4 Stars
2,183
3 Stars
388
2 Stars
126
1 Star
159
86%of customers recommend this product. 
(
1,099 out of 1,275
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
“Super‑powered, sleek, but pricey perfection.”
on September 28, 2025
Posted by: Musty343
[This review was collected as part of a promotion.] I’ve been using my Samsung device daily, and the addition of Galaxy AI has taken the experience to the next level. From real-time translation when chatting with friends abroad to smart photo editing that cleans up images instantly, Galaxy AI makes my phone feel smarter and more helpful than ever. I use it for everything—streaming movies in crystal-clear quality, gaming with smooth performance, and staying on top of work and school tasks with seamless multitasking. The battery life easily lasts through a full day of heavy use, and the display is vibrant and immersive whether I’m watching sports highlights or attending video calls. Samsung has truly built a device that balances power, intelligence, and convenience. It’s become an all-in-one tool for entertainment, productivity, and creativity, and Galaxy AI makes it feel like I always have a personal assistant in my pocket.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
“The S25 Ultra: Power, Style, and Performance Comb
on September 28, 2025
Posted by: Chelle
[This review was collected as part of a promotion.] My S25 Ultra is pretty much glued to my hand — I use it for work, shopping lists, snapping way too many pet photos, and binge-watching shows I swore I’d only watch “one episode” of. The AI features make me feel like I’ve got a super-smart sidekick who edits my pics, keeps me on schedule, and even finishes my texts when my brain checks out. Honestly, it does everything except fold my laundry… but I’m holding out hope for the S26.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S25 Ultra is an impressive device w
on September 29, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Samsung Galaxy S25 Ultra is an impressive device with top-tier performance, exceptional cameras, and excellent battery life, though its AI features are mixed and some find its flat design a bit bulky. It builds upon its predecessor with an upgraded ultrawide camera sensor, but for many users, particularly S24 Ultra owners, the improvements may be too incremental to justify an upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exceptional Performance & Stunning Display.
on September 29, 2025
Posted by: Elialchb
[This review was collected as part of a promotion.] The Samsung S25 Ultra, equipped with Galaxy AI, transforms my daily smartphone experience. Its intelligent features optimize everything from streaming to gaming. When watching movies or sports, the vibrant display and immersive sound quality make each moment come alive. Galaxy AI enhances this by suggesting tailored content, ensuring seamless and engaging viewing sessions.
For gaming, the robust performance and responsive touch make gameplay fluid and enjoyable. Whether I'm playing the latest titles or engaging in casual gaming, the S25 Ultra delivers without lag.
In work and school, its multitasking ability stands out. I can easily manage documents, attend virtual meetings, and organize tasks efficiently. Galaxy AI further assists by organizing my schedule and offering smart email sorting, streamlining my productivity.
Overall, the Samsung S25 Ultra's features, enriched by Galaxy AI, significantly impact my daily routines and leisure activities, making it an indispensable tool in my tech arsenal.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Phone Hands down the Best Today
on September 29, 2025
Posted by: MARKONDGO
[This review was collected as part of a promotion.] This Samsung S25 Ultra is the Best Phone I have ever used from the phone 's great interface down to how the phone handles every day tasks like multi tasking like a breeze. I Love how The Android System just flows with the phone itself. I know i can depend on this phone's Operating System and how its so easy it is to use. The phone's battery life is top notch and i can go for a whole day without charging and even if i multitask like editing photos on the go or just streaming movies or tv shows on its stunning vibrant display. I love the way you can customize the phone lock screen on how it looks or how it can be set up to the user's preference with ease. Also The Galaxy's AI Function is very helpful like you have your very own digital assistant who you can depend on from creating schedule's on the calendar or even having to translate foreign languages on the go for me who travels a lot for work. Overall This The Samsung S25 Ultra will not disappoint for both the tech savvy user or just a regular guy who wants his job done on the go with a phone like this.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Versatile in every way.
on September 29, 2025
Posted by: JayBxggs
[This review was collected as part of a promotion.] The S25 Ultra has everything! Its large, but easily handled. Google AI works wonders, just circle it and search it! Bored? The s25 ultra handles that with smooth gaming, user friendly drawing apps, play with customizing backgrounds and app themes and much more, and long battery life for videos, music, etc. The camera quality is superior, especially with the amount of settings to change before taking a photo or video. There is so much you can do with this device, that i couldn't possibly list it all. It's pretty much a phone sized laptop/game console/TV/notebook/sketchbook/etc. Personally, the S pen is my favorite part of this device, and how realistic the "penup" drawing app is.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Even better than S23 ultra.
on September 29, 2025
Posted by: Mysti9
[This review was collected as part of a promotion.] I love my new phone. I have been able to do all my work from my phone instead of having to use phone and laptop. Galaxy AI makes it so convient. Saving me tons of time and energy researching, proof reading, and/or drafting emails for current and potential clients like i used to have to with out any assistance. Its the best of the latest technology at my finger tips. Thank you Samsung!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone does AI effortlessly
on September 29, 2025
Posted by: iSoPsychotic
[This review was collected as part of a promotion.] ​The S25 Ultra is shaping up to be an AI-powered refinement, not a visual revolution. Key upgrades are expected to be internal and highly significant.
​Core Theme: Deep integration of on-device AI ("Galaxy AI 2.0"), powered by the new Snapdragon 8 Gen 4 chip.
​Camera: The biggest leap. A new, much larger 1-inch type 200MP main sensor is rumored, promising a massive improvement in photo quality, especially in low light. Zoom will be further enhanced by AI.
​Display: A brighter (~3000 nits) 6.8" screen with even slimmer bezels and a more power-efficient panel.
​Design: A subtle refinement of the current look with a more durable titanium frame and a slightly thinner profile.
​Battery & Charging: A long-awaited and crucial upgrade to faster 65W charging is expected for the 5,000 mAh battery.
​In essence, expect a smarter, faster phone with a game-changing main camera.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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