Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(20,130 Reviews)
Open Ratings Snapshot
Rating breakdown 20,130 reviews
5 Stars
17,272
4 Stars
2,184
3 Stars
388
2 Stars
127
1 Star
159
86%of customers recommend this product. 
(
1,099 out of 1,276
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Fastest, most capable phone
on September 28, 2025
Posted by: Mjchunk54
[This review was collected as part of a promotion.] I started a new career in sales where my dependence on a quality device became unavoidable. I have always been a galaxy fan since my first smart phone. This one takes capability to the top.
Screen size was key as some of the things I need to see are web pages not optimized for mobile devices, but I didn't want to go to a fold. Not until I know the quality of there. This is still close enough to a standard phone size with the ability to still see what I need to see.
The S Pen is perfect for taking quick notes without having to keep a notebook (which I still do anyway) and when partnered with Notes, I can find my screen off memos right away. More importantly, with having all thumbs, the pen allows me to select the small tabs and icons on the non-mobile friendly pages without missing.
Down time, I am still on it, as we all are, but since I am on the road I will stream shows, videos, and training videos and it never slows this down. Pausing a video to take a call doesnt cause any crashes.
Lastly, with extreme use, my battery lasts all day. Every day. Wireless charging makes it easy to out it on the charger every night.
S25 Ultra. You won't be disappointed.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like the built-in stylus.
on September 28, 2025
Posted by: Connie
[This review was collected as part of a promotion.] With the push of a button, the stylus pops out and available for any number of different features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Satisfied Customer 😌
on September 28, 2025
Posted by: MillaMilla
from Atlanta GA
Expertise:Expert
Verified Purchase:Yes
I just ♥️♥️♥️ my new phone. No complaints thus far. The whole experience has been great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone. Super fast, a bit big. But I like it
on September 28, 2025
Posted by: NickCCC
[This review was collected as part of a promotion.] Its honestly a great phone. Its over large and using it one handed it a challenge. But I type with two hands some its great for that. And you can put the phone in one handed mode, which helps. But has flaws as well. I loke cases that allow for mag safe, but the spen won't work with anything mag safe attached. Screen is great, even in the sun light. I find the built in galaxy AI is really nice, image selection and other little helper tools are nice. Although I think chat gpt does a better job at generating any kind of content. I'd say the current AI feels a bit sandboxy, I like it, but its not enough to drive me towards a new device if it was one of the options. The potential is there, but its still new
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S25 Ultra
on September 28, 2025
Posted by: Sharon
Expertise:Intermediate
Verified Purchase:Yes
Great phone. Great camera (even at night with little to no light). They only negative is the downloading of files in email. Too many steps to get the file downloaded and then move it into another folder so that you can attach the file to other emails from that email directly. All of my other Samsung phones were a one click download directly to my documents folder and then a one click upload within another email.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone great features.
on September 28, 2025
Posted by: Stiven
[This review was collected as part of a promotion.] Love all the phones features and now its even better with the addition of AI. I always get the the ultra models because of the addition of the stylus. The phone has a great premium look and feel and it does everything I need it to do and more. Can't wait to see what Samsung does with their next release. Samsung for life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wouldn't change
on September 28, 2025
Posted by: Sweets
[This review was collected as part of a promotion.] I love my s twenty five ultra.Along with the other in the ultra category, I am especially happy to have the s.Pen alongside to make this the all in one needed phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wouldn't change
on September 28, 2025
Posted by: Sweets
[This review was collected as part of a promotion.] I love my s twenty five ultra.Along with the other in the ultra category, I am especially happy to have the s.Pen alongside to make this the all in one needed phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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