Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,130 Reviews)
Rating breakdown 20,130 reviews
5 Stars
17,272
4 Stars
2,184
3 Stars
388
2 Stars
127
1 Star
159
86%of customers recommend this product.
(
1,099 out of
1,276)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Great screen
on September 28, 2025
Posted by: YesBsi
[This review was collected as part of a promotion.] The phone has the best screen display i have ever seen. Great for gaming & watching videos.
Ai on this phone is fast and somewhat reliable. Somethings when you circle something to search, it shows other things that have nothing to do with the picture. Unless I'm using it wrong but other than that; the translator is pretty good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra phone
on September 28, 2025
Posted by: Welder88
[This review was collected as part of a promotion.] The device is excellent. It does everything g I need and more it's like having a hand held computer at ur finger tips love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Poor storage
on September 28, 2025
Posted by: MemorySucks
[This review was collected as part of a promotion.] I hate that I have to add any more apps just to get information.
Value
2
Response from Samsung USBy R&R Team, September 29, 2025
Hi there, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra. We know how important your phone is to you for a range of daily tasks. We have provided a link to the complete manual for your device to help you best align the settings to your preferences. We have also provided a link to the Samsung Support Team if you would like assistance with cloud-based storage expansion set up on your phone. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great new Galaxy
on September 28, 2025
Posted by: Cbou9988
[This review was collected as part of a promotion.] They pulled out all the stops in the new S25 Ultra. I have had all of the Galaxy series and this one is of course THE BEST YET! Screen resolution is outstanding. If you need a great phone with awesome capabilities this is the one. Galaxy AI. What can I say after this!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolute perfection
on September 28, 2025
Posted by: Bioboo
[This review was collected as part of a promotion.] Extremely impressed with the phone. Always had the newest from Samsung but with the s24 and s25 ultra and galaxy ai it has been absolutely flawless. Extremely impressed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade overdue
on September 28, 2025
Posted by: n8008af
[This review was collected as part of a promotion.] We recently upgraded from the S22 Ultra to the new S25 Ultra. Love it! I can't believe the difference.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera! The 100 zoom is amazing!
on September 28, 2025
Posted by: Scooby
[This review was collected as part of a promotion.] I go to lots of concerts and use the camera often. The pictures and videos are crystal clear. The zoom feature is crazy! It's a little pricey for a retired person like me. Otherwise it's my favorite phone yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall a pretty good Phone for the most part in i
on September 28, 2025
Posted by: SoulSaberGhost
[This review was collected as part of a promotion.] When it comes to the Samsung Galaxy s25 Ultra its a pretty good phone From the battery life last quite awhile and handling quite alot from different gaming, Different apps, Different things it can handle The Memory of the Phone is also pretty good Because I have over 40 apps on my phone ranging from different storage sizes and my phone handles it like a champ and the Galaxy AI is also Pretty good from the fact I can use it for different situations depending on the situation I need from looking something up to calling or texting someone The Graphics and Feel of the phone is pretty good because I play alot of different that have different feels and looks to it and they honestly look and feel pretty and have of the time I sometimes forget im playing on my phone and the sound of the phone is great its pretty loud and clear and crystal
Value
5
Written by a customer while visiting Samsung US