Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,152 Reviews)
Rating breakdown 27,152 reviews
5 Stars
23,280
4 Stars
3,009
3 Stars
526
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,134 out of
1,321)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Great phone
on September 15, 2025
Posted by: Snowmaker2
[This review was collected as part of a promotion.] We use this phone for social media and videos and it has great picture quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device
on September 15, 2025
Posted by: Krayzie7
[This review was collected as part of a promotion.] The S25 Ultra has been a great device, it has kept up with everything that has been thrown at it, my only complaint is the down grade of the Spen, a week after upgrading I needed the blue tooth feature to take pics with my family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on September 15, 2025
Posted by: AllyeYaya22
[This review was collected as part of a promotion.] I have been buying samsung phones for years. My favorite is the pen 🖊 feature Galaxy Android for life!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI makes my phone experience smarter
on September 15, 2025
Posted by: Jjperex50
[This review was collected as part of a promotion.] I have been using Galaxy AI on my Samsung device every day and it truly improves my routine. The translation and writing tools help me a lot with work and studies, while the AI suggestions make streaming and social media more enjoyable. I also use it for gaming and sports apps, and the performance is smooth and reliable. Galaxy AI feels like a personal assistant that makes everything faster and easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Literally, the best phone currently available !
on September 15, 2025
Posted by: S25ultramega
[This review was collected as part of a promotion.] Love the phone and the integration of Galaxy AI! Every feature on this phone is user friendly and intuitive!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Unlocked S25 Ultra
on September 15, 2025
Posted by: DavidT
[This review was collected as part of a promotion.] I'm thoroughly impressed with this phone. I think right off the bat is the size of the display and how much faster the phone seems then my S21 Ultra. I went all the way and went for the 2 TB storage since I have literally thousands of photos as well as many videos that I've shot. That takes us to the camera. I was still figuring out and utilizing the wide range of features on my S21 Ultra and I'm glad to see that, so far, those features are present and accessed in the same manner with my S25 Ultra. The A.I. capabilities are impressive and I'm only being to explore them after having used a different chatbot up until now. Keep up the great work Samsung! I'm sold on your phones!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 ultra
on September 15, 2025
Posted by: LisaLM
[This review was collected as part of a promotion.] Battery is subpar. Also randomly says there is water in the charging port when this is not possible. This seems to be an s25 issue as it also happens to my daughter's s25 basic model. Switched from s23 ultra with no noticeable improvement in features (and the loss of a few)
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great all around phone
on September 15, 2025
Posted by: ILOVEJESUS
[This review was collected as part of a promotion.] This product does everything I need and some for example I dont use the pen but always have it available. And the picture comes out amazing
Value
5
Written by a customer while visiting Samsung US