Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,129 Reviews)
Rating breakdown 20,129 reviews
5 Stars
17,272
4 Stars
2,183
3 Stars
388
2 Stars
127
1 Star
159
86%of customers recommend this product.
(
1,098 out of
1,276)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
First time S series in 10 years
on September 19, 2025
Posted by: Hyperleans
[This review was collected as part of a promotion.] This phone is indeed the fastest phone I have ever had. It makes all other pale in comparison and the fact that out of the box comes the one UI 7 which in my opinion is very customizable on this model. The Galaxy AI integration is really cool to play with especially the photo rendering you will want to find out what everyone looks like in 3D. Sad the S-pen has lost its Bluetooth functionality but I guess not enough folks used it to that extent to be relevant. All in all I would say a solid phone my only touchiness is the camera o can't seem to tweak it right to get awesome photos and maybe I'm bias but the photos seem a bit over processed but nevertheless as a rookie photographer-osh they still look pretty good.
Value
5
Written by a customer while visiting Samsung US
Posted by: LarryS
from Las Vegas, Nevada
Expertise:Intermediate
Verified Purchase:Yes
I like it much better than the Galaxy S23 I had before, my wife also likes hers over the 23 model year. The S23 with the rounded up screen sat even or sometimes above my protective case which I think made my getting the phone out of my pocket do strange things, since the phone was reacting to me touching it. Also my wife likes the camera better, she used it two nights ago at a graduation for our grandson and the pictures were much better and easier to zoom. She also likes how the games play on the S25 vs. the S23, plus the pen works much better for her with her long nails.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone! Make the Switch!
on September 19, 2025
Posted by: SweetDreamer96
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a little while now, and it has completely changed the way I use my phone day-to-day. The combination of power, design, and features makes it one of the best devices I’ve ever owned.
The standout for me is Galaxy AI. From live translation in real time to AI-powered note summaries and photo editing, it makes work and communication so much smoother. I love being able to use Galaxy AI to transcribe meetings, polish my writing, and even remove unwanted objects in photos instantly—it feels futuristic but incredibly practical.
Performance-wise, the S25 Ultra is lightning fast. Streaming movies, gaming, and multitasking between school and work apps is seamless. The display is stunning—bright, sharp, and perfect for everything from watching sports to editing photos. The battery easily gets me through a full day of heavy use, and the cameras are some of the best I’ve ever seen on a smartphone.
Samsung packed this phone with everything I could ask for. The Galaxy AI features truly make it stand out, and I can’t imagine going back to a phone without them. This device is perfect for anyone who wants cutting-edge performance, creativity tools, and smart features all in one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 ultra
on September 19, 2025
Posted by: Gmantob
[This review was collected as part of a promotion.] Love the phone but the battery dies to fast takes great pictures. Fast web
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
It gets hot to fast
on September 19, 2025
Posted by: ShortFuse79
[This review was collected as part of a promotion.] Good phone but it gets hot but it doesn't come with a screen protector or anything
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE MY PHONE
on September 19, 2025
Posted by: AsiaJewel0498
[This review was collected as part of a promotion.] The S25 Ultra feels like a solid everyday phone with a big, easy-to-use screen. It runs smoothly for most apps, apps open quickly, and the battery lasts a decent day or more with normal use. The camera is capable in good lighting, though it struggles a bit in very low light. The design is sleek and comfortable to hold, with a glass back that catches fingerprints a bit easy. It charges fast enough, and the software feels simple enough to pick up without a steep learning curve. Speaker quality is decent for videos and calls, but headphones still sound better. Overall, it’s a friendly, reliable choice if you want a big-screen phone that’s not too fussy.
Value
5
Written by a customer while visiting Samsung US
Posted by: Tracy
from Hillsboro, OR
Expertise:Expert
Verified Purchase:Yes
I really like the phone and One UI has improved a lot, but Android Auto wireless isn't working very well since I upgraded from my Google Pixel 8 Pro. I can only use the cable with Android Auto. It's a software issue with Samsung and Android Auto, I've looked it up.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the product Galaxy
on September 20, 2025
Posted by: Osameh7
[This review was collected as part of a promotion.] Excellent
Excellent use
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Excellent use
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Value
5
Written by a customer while visiting Samsung US