Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(27,152 Reviews)
Open Ratings Snapshot
Rating breakdown 27,152 reviews
5 Stars
23,280
4 Stars
3,009
3 Stars
526
2 Stars
156
1 Star
181
86%of customers recommend this product. 
(
1,134 out of 1,321
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
I love everything about this phone.
on September 15, 2025
Posted by: Thelizardwizard
[This review was collected as part of a promotion.] I like the camera quality and the s pen. The size of the phone is also a nice additional quality.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Tried many. None compair to the champ.
on September 15, 2025
Posted by: Strrazor88
[This review was collected as part of a promotion.] A few months ago I decided to make this switch from my one plus and Google pixel to the ultra. Nothing compared. Sure one has a great advantage with its AI features and the other with its battery life. But for the life of me none compared to the ultra. The design the ecosystem of Samsung to connect with my TV as well is so lovely. Galaxy ai so much easier to use then the ones I've tried that I just simply turn off. Samsung is the true king here and I won't leave for anyone else again...
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has all the features.
on September 15, 2025
Posted by: DarkKnightDTL
[This review was collected as part of a promotion.] Galaxy AI is helpful. Aspen Bluetooth is no longer available. Bummer
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone i had used in my entire life
on September 15, 2025
Posted by: Ak2006
[This review was collected as part of a promotion.] Best cooling chamber best grip with the edges and the camera quality brilliant
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very fast and full of apps that are useful.
on September 15, 2025
Posted by: Zman34
[This review was collected as part of a promotion.] Very efficient in all variety of apps built, fast and a very useful pen.
Always my choice.
Not found in any other brands !
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great but some bugginess. Galaxy AI is cooll
on September 15, 2025
Posted by: Sr6990
[This review was collected as part of a promotion.] Some service inconsistencies with phone stability but other than that a great phone. Galaxy AI is sweet too.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the phone
on September 15, 2025
Posted by: Hunterk22
[This review was collected as part of a promotion.] I love the phone with the deleting what u want out of pictures and the AI overall too this phone is the best I had
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything I need and more
on September 15, 2025
Posted by: Damsam
[This review was collected as part of a promotion.] My Galaxy S25 Ultra is an amazing almost perfect phone, it does everything I need and more than I can ask for im not sure how this particular model and series can get any better.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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