Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(29,583 Reviews)
Open Ratings Snapshot
Rating breakdown 29,583 reviews
5 Stars
25,342
4 Stars
3,323
3 Stars
574
2 Stars
159
1 Star
185
86%of customers recommend this product. 
(
1,132 out of 1,319
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Love it!
on August 8, 2025
Posted by: KC Momma
from KCMO
Expertise:Expert
Verified Purchase:Yes
Very similar to my S23 Ultra only FASTER!! A few really old apps didn't work on this model, but I wasn't really using them anyway. Absolutely thrilled with my purchase!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I am very happy
on August 8, 2025
Posted by: Anonymous
from Hephzibah Georgia
Expertise:Intermediate
Verified Purchase:Yes
I am use to a Motorola. The S25 Ultra is a little diferent. But that's not bad. It takes time getting use to. I am very happy with this phone. It does everything I bought it for and more. Before you buy this phone check the spefications to make sure it meats your needs. I think you will be very happy too.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 ultra.
on August 8, 2025
Posted by: Looney
[This review was collected as part of a promotion.] Galaxy ai works so good best out of all phones. Message so good.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Need more instuction on capabilities of phone
on August 8, 2025
Posted by: Henry
Verified Purchase:Yes
Poor usge instructions, Too many adds for items by Samsung before getting accustomed to phone
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Outstanding Device
on August 8, 2025
Posted by: UltraSai
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S25 Ultra for a while now, and it's simply a fantastic phone. Every time I pick it up, I'm impressed all over again.
​The display is incredible. The colors are so vibrant and the brightness is perfect, even when I'm outside in direct sunlight. Whether I'm streaming a movie, scrolling through photos, or playing a game, everything looks stunningly clear.
​And the camera? It's a game-changer. The photos and videos are consistently sharp and full of detail. The zoom capabilities are mind-blowing—I've captured amazing shots from distances that would have been impossible with any other phone. It's so good that I've pretty much stopped using my standalone digital camera.
​The battery life is outstanding. I can get through a whole day of heavy use—taking photos, watching videos, and using navigation—without needing to worry about finding a charger. When I do need to top it up, it charges incredibly fast.
​Overall, the S25 Ultra feels like a device that was built without any compromises. It's fast, reliable, and has features that make my daily life better. It's more than just a phone; it's a creative tool and a powerful companion. I honestly can't recommend it enough.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my new phone ,the camera quality is amazing
on August 8, 2025
Posted by: Kparks
[This review was collected as part of a promotion.] I use my phone for tiktok and and im learning my ai
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
More phone than anyone can use.
on August 8, 2025
Posted by: Bslydem
[This review was collected as part of a promotion.] Best phone I've ever owned it does absolutely everything and anything that I can throw at it and Galaxy AI is far above everyone else it's actually useful.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Review of my Galaxy S25 Ultra
on August 8, 2025
Posted by: EdUltramatt
[This review was collected as part of a promotion.] Sleek design with great functionalities to be used either in business or social aspects of everyday life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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