Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(29,583 Reviews)
Open Ratings Snapshot
Rating breakdown 29,583 reviews
5 Stars
25,342
4 Stars
3,323
3 Stars
574
2 Stars
159
1 Star
185
86%of customers recommend this product. 
(
1,132 out of 1,319
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Love the camera
on August 8, 2025
Posted by: Mantaray03
[This review was collected as part of a promotion.] I love to shoot photography with my phone and this had great options. Galaxy AI makes fun photo editing quick and easy. I would definitely recommend this product for artists and creators.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S 25 ultra I'm in love.
on August 8, 2025
Posted by: Dgr8estscorpio
[This review was collected as part of a promotion.] So I recently purchased the s25 ultra and I'm in love. I like how the s pen can magnify what you are pointing at to ensure accuracy. I also like how the Galaxy AI you can simply draw a few lines together and bring it to life as a photo or image that you might be thinking about. It is very easy to customize this phone to fit your needs from the now brief to you in the home screen. With this phone and all the features and functions including how it can help me with writing emails keeping up with the event I almost have no need for my laptop anymore.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New S25 Ultra
on August 8, 2025
Posted by: dlsluder
from Colorado
Expertise:Intermediate
Verified Purchase:Yes
Great on line shopping site. Found the S25 Ultra at a good price. Love the Ultra so far.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product works great with awesome features.
on August 8, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I use my phone for everything from watching movies or making videos for social media! I use my Galaxy 25 Ultra from looking up information to generating Galaxy AI for help. I am fascinated on how clear and using the camera to zoom in everything looks! This aperatus is just amazing!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect upgrade
on August 8, 2025
Posted by: RavenTech
[This review was collected as part of a promotion.] I’ve been a loyal Samsung user since the Galaxy Edge days, and my last phone before this one was the S22 Ultra. Upgrading to the Galaxy S25 Ultra has been an amazing experience — the display is stunning, the performance is lightning-fast, and the camera system is a big step forward. Everything feels smoother and more refined compared to my previous phone.
That said, I do miss one feature from the S22 Ultra: the Bluetooth S Pen. It was incredibly convenient for remote controls and extra functionality, and I wish Samsung had kept it in this model. Still, the S25 Ultra is a powerhouse and easily one of the best phones I’ve ever owned.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Finally switched back to android !
on August 8, 2025
Posted by: Tjohnson
[This review was collected as part of a promotion.] The built in Galaxy Ai has been a huge plus for me along with Gemini Ai integration. I really enjoy using this phone and its reignited my graphic design creativity with the stylus and high quality screen and graphics. Its a powerful phone that also allows to be connected to a monitor and basically be used like a desktop PC. Fun feature to play with honestly! Would recommend this phone to anyone who's particularly interested in Ai as this is essentially a Galaxy Ai phone powerhouse.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast and reliable phone!
on August 8, 2025
Posted by: HunnyReview
[This review was collected as part of a promotion.] Wow, the Samsung Galaxy S25 Ultra is shaping up to be an incredible phone! I've been following the rumors, and the potential camera upgrades alone sound phenomenal. The expected improvements in processing power and battery life also have me very excited. It seems like Samsung is really pushing the boundaries of smartphone technology again. I've been incredibly impressed with the capabilities of the Galaxy AI so far. It's truly remarkable how it enhances my daily tasks, making everything feel smoother. I can't wait to see the official launch!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Never have to look for a pen again!
on August 8, 2025
Posted by: MzRed84
[This review was collected as part of a promotion.] I love my S25 ultra. I watch my favorite shows on it when im sitting somewhere, the screen is nice and big. Playing my games on it, the run smoothly. But what i like the most is that it comes with a stylus and note apps. So once I take my stylus out, the notepad automatically pops up. So no more trying to look for a pen and paper. You have no idea what its like trying to take down information, while doing other things, then running around looking for a pen. Man so glad those days are over. Oh and I can forget, having Galaxy AI, im now getting through writing my 1st book. Just the press of a button, I get all the help I need to write, ask questions and learn anything. I especially like the flow of conversation, I don't have to keep stopping and pressing or typing in responses when using Galaxy AI. I definitely love my S25.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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