Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(30,175 Reviews)
Open Ratings Snapshot
Rating breakdown 30,175 reviews
5 Stars
25,835
4 Stars
3,405
3 Stars
584
2 Stars
166
1 Star
185
86%of customers recommend this product. 
(
1,138 out of 1,329
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Great Phone. Nice and fast
on August 17, 2026
Posted by: Radaratc
[This review was collected as part of a promotion.] Fantastic phone. Great speed and very rarely needs a power cycle or reboot.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy forever
on August 17, 2026
Posted by: SupaDupa
[This review was collected as part of a promotion.] Galaxy phones have been in my life for the past smart phone world. Open to all android service with fast processing and less glitches.
I do not pack my laptop when I'm out of town anymore. My Galaxy does it all.
I've been working in construction business for the past 25 years. Galaxy note in the past and ultra now using S-pen helps me save time on making memos and reminders on the pictures and plans. I can't imagine working without it. Galaxy forever!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone ever!
on August 17, 2026
Posted by: fraytulingo
[This review was collected as part of a promotion.] I love the Galaxy S25 Ultra; you can find everything you need in just this phone. It is excellent for all occasions, and it has the best camera of any phone. I love the S Pen and its technology.
Galaxy Series! The best!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on August 17, 2026
Posted by: BobbyM
[This review was collected as part of a promotion.] Best camera of any phone I've seen.. its super fast and I've had no issues
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on August 17, 2026
Posted by: L3457482
[This review was collected as part of a promotion.] Overall great product. Fast, stable, and intuitive for use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love my S25 Ultra!
on August 17, 2026
Posted by: NubianMagik
[This review was collected as part of a promotion.] I have had the S25 ultra for about 16months now. I am glad to report that it's been a life saver. It's like I have my organizer, cordinator, stylist, chat buddy, editor all in one. I chose to stick to the S25 ultra because it is easy to handle, it's not overtly heavy and for someone like me that doesn't charge my phone everyday, it has an extended battery life. However the camera picture quality isn't as good compared to the picture quality of my S22 plus.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best Samsung Product!
on August 17, 2026
Posted by: WVU999
[This review was collected as part of a promotion.] I have had several Samsung products. This Galaxy 25Ultra is the best i have had. I have Samsung TV, tablets, have had watches. I use this phone for almost all my computing and entertainment. Thanks Samsung, for being my number 1 cho I c e!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose the phone because of the cameras.
on August 17, 2026
Posted by: Taybaby
[This review was collected as part of a promotion.] I chose the phone due to the cameras. Absolutely love the phone and cameras. No issues at all!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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