Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(20,129 Reviews)
Open Ratings Snapshot
Rating breakdown 20,129 reviews
5 Stars
17,272
4 Stars
2,183
3 Stars
388
2 Stars
127
1 Star
159
86%of customers recommend this product. 
(
1,098 out of 1,276
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
The Device that does it All!
on September 15, 2025
Posted by: Chase8993
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra has completely changed how I work and play. My old Galaxy A phone was great for simple tasks, but this device is in a league of its own. It's an entire creative studio, entertainment hub, and communication device all in one.
The new ProVision AI Engine on the camera is a game-changer for my graphic design work. I no longer need to carry a separate camera to get professional-looking shots. It intelligently improves every photo, saving me a ton of editing time. I took this photo of the sunset over the city, and the AI perfectly balanced the light and color.
A Day in My Life with the S25 Ultra
From morning to night, this phone is essential. The Live Translate feature helps me with my language classes on the way to school, and the huge screen is perfect for reading digital textbooks. The powerful new Snapdragon 8 Elite chip lets me stream and play my favorite games without any lag. The battery lasts all day, and I can even use the AI-powered "Content Creation" tool to draft social media posts for work. The S25 Ultra isn't just a phone; it's a powerful tool that makes my life easier and more productive.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love Galaxy
on September 15, 2025
Posted by: Marcolove29
[This review was collected as part of a promotion.] How AI Eases Daily Life
AI assists with a wide variety of everyday and I stream all day watching sport in good quality. It has the best Picture in the game and really good recording.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love the faster processor
on September 15, 2025
Posted by: Chunga
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has been awesome so far. The screen is super bright and smooth, which makes watching videos and scrolling feel great. The cameras are next level – photos come out sharp and clear, even at night. I also like having the S Pen, it’s really handy for quick notes or just messing around. Battery life easily lasts me the whole day, even when I’m using it a lot.
The phone is on the bigger side, so it takes some getting used to, but that’s kind of expected with the Ultra models. Overall, it’s a powerful phone that looks great and does everything I need without any issues. I do miss the Bluetooth spen
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Photos and speedy service
on September 15, 2025
Posted by: Bam0303
[This review was collected as part of a promotion.] I love the full experience and interesting interactions and interface. With the AI with my powerful and faster Galaxy phone. Happy to shared the life battery improvements and the resolution of the graphics.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A wonderful upgrade
on September 15, 2025
Posted by: Rokr87
[This review was collected as part of a promotion.] I love the new features and the galaxy Ai because I'm able to be more creative with things especially for work. Making newletters, taking pictures etc.
I cant make it more unique to fit my needs with the modes and theme park app.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Fast and battery last all day.
on September 15, 2025
Posted by: DRETHESTAY
[This review was collected as part of a promotion.] I really like my phone. The battery last all day. I play music from 7am until 3:30 and I only have to charge it one time.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A awesome home phone
on September 15, 2025
Posted by: Vinnykite
[This review was collected as part of a promotion.] The ultra is a awesome phone a lot of awesome stuff it does for you
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Very good option
on September 15, 2025
Posted by: Lanney
[This review was collected as part of a promotion.] Heats a lot near the cameras. Other than that, nest phone ever.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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