Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,129 Reviews)
Rating breakdown 20,129 reviews
5 Stars
17,272
4 Stars
2,183
3 Stars
388
2 Stars
127
1 Star
159
86%of customers recommend this product.
(
1,098 out of
1,276)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
This phone is one of the best phones I've ever had
on September 15, 2025
Posted by: Talavera710
[This review was collected as part of a promotion.] The Samsung Galaxy s25 ultra is one of the best ones I've ever had. All of its features are awesome. The Galaxy AI that came with the phone works great and helps with a lot of stuff in my daily life with work and leisure. I use mainly for personal and work related things along with streaming and social medias. There are so many accessories or tools in this phone that work awesome and I still have yet to discover or use most of them. It's pretty much a computer that fits in my pocket and allows me to do pretty much anything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Is It Worth It?
on September 15, 2025
Posted by: Tacobaby
[This review was collected as part of a promotion.] Yes. The phone is worth the price. My phone works as fast as my network allows. It has flawless samsung compatability and makes it easy to go from phone to tablet to laptop even to my samsung TV. The phone has the best camera you can imagine. I dont understand the technical aspects about cqmeras like mega pixel and zoom capabilities, but I do understand when a camera takes good pictures. This camera takes amazing pictures. The volume is loud the battery life will last all day watching YouTube videos and it charges up fairly quick. This phone has been everything i expect from a phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Flagship Device!!
on September 15, 2025
Posted by: stealthjeep1
[This review was collected as part of a promotion.] I upgrades from the S24 Ultra, and I have to say this phone is amazing. Battery life has been great and operates so smooth. I am finding the Satellite Messenging (Verizon) to be very helpful too. I felt like I was able to cancel my subscription to my other Satellite messenger and utilize the messaging on my phone instead.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra
on September 15, 2025
Posted by: Joseley
[This review was collected as part of a promotion.] The s25 ultra has been the best phone i have ever gotten, this phone has so much tech built in that im constantly finding new things that I didn't know my phone could do, especially with the all new Galaxy AI its can literally save me hours of work,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The product is right for the price
on September 15, 2025
Posted by: Kikelira
[This review was collected as part of a promotion.] I putting 4 stars because I feel that needs more faster and a more innovative design
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Just a mini pc
on September 15, 2025
Posted by: FATEIM
[This review was collected as part of a promotion.] Look I do not spend a million hours on phone i use it to listen to Sirius app or watch videos basically anything to do banking some features suck
Value
3
Response from Samsung USBy R&R Team, September 18, 2025
Hi there FATEIM, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are overall happy with the usage of your new device, and that you are enjoying listening to your favorite music on your device. If you are experiencing difficulty with any third party applications, we have provided a link to an article to assist you with this experience at your convenience. We have also provided a link to the Samsung Support Team who can assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My s25 ultra
on September 15, 2025
Posted by: BigZZZ
[This review was collected as part of a promotion.] My s25 ultra is the perfect match for my Samsung watch ultra. Both have the same features and share ai together all are ULTRA, YOU MUST GO GET YOU SOME OF THIS .....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best phones I've owned
on September 15, 2025
Posted by: ghostcat
[This review was collected as part of a promotion.] I have owned Samsung phones for the majority of my adult life. This phone is the best one I have owned. It's fast, reliable and I love the stylus. Can't wait for the next one!
Value
5
Written by a customer while visiting Samsung US