Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,132 Reviews)
Rating breakdown 20,132 reviews
5 Stars
17,273
4 Stars
2,184
3 Stars
388
2 Stars
127
1 Star
160
86%of customers recommend this product.
(
1,099 out of
1,277)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
The AI is amazing
on September 15, 2025
Posted by: Abraham67
[This review was collected as part of a promotion.] My Samsung devices serve as the central hub for nearly all aspects of my digital life. For entertainment, my Samsung TV is the go-to for streaming movies and TV shows, with its built-in apps and sharp display making for an excellent viewing experience. When it comes to sports, the TV's dedicated picture modes are great for ensuring I catch every detail of the game, while my Galaxy phone is essential for following live scores and highlights on the go. Gaming is a significant use case, with the Samsung Gaming Hub on both my TV and phone providing a streamlined way to access cloud gaming services and keep my games organized. For work and school, the productivity features on my Galaxy tablet and phone are invaluable, from taking notes and drafting documents to connecting to a larger display with Samsung DeX for a desktop-like experience. This ecosystem of devices allows for seamless transitions between work and play, making them an indispensable part of my daily routine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Note Replacement
on September 15, 2025
Posted by: Pdquicker524
[This review was collected as part of a promotion.] This phone works great for games, productivity, work, and streaming videos. The Galaxy AI is a great feature that helps in day to day activities and with a curious 6 year old.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 15, 2025
Posted by: Erikjk
[This review was collected as part of a promotion.] I use it for work since I am on call. Also stream movies when I am away from home.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Device
on September 15, 2025
Posted by: Ilovesamsungproducts
[This review was collected as part of a promotion.] This is an excellent device, I use it everywhere I go. The quality of pictures are excellent. Image is sharp, I love Samsung products, never let's me down
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simple the best phone
on September 15, 2025
Posted by: pgalba
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is praised for its stunning, best-in-class display, powerful performance, versatile camera system, and impressive AI features, particularly Gemini and Circle to Search. While users appreciate the smooth, fluid experience and strong battery life, some reviews note a need for more innovative features over previous models and suggest that camera upgrades are needed to compete with rivals like the Pixel. Some also mention potential concerns with the phone becoming warm during heavy use and a desire for more advanced battery technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nothing but perfection!
on September 15, 2025
Posted by: Itztheozz
[This review was collected as part of a promotion.] Just picked up the Samsung S25 Ultra and wow… this thing feels like holding the future. The screen is crazy bright and smooth, makes everything look like a mini movie theater in your hand. The cameras are next level, zoom is wild, and night shots actually look good for once. Galaxy AI is the real star though – it’s like having a smart buddy built in, fixing my pics, helping me text faster, even summarizing stuff so I don’t have to read a wall of text. Battery life is solid, easily lasts me all day, and it charges up fast enough that I don’t panic if I forget overnight. It’s big, yeah, but it feels premium and not clunky. If you want the best Samsung has right now, this is it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely great features!
on September 15, 2025
Posted by: MimiLove
[This review was collected as part of a promotion.] The Galaxy AI is so helpful! I am forever a Samsung fan! I can do everything, conveniently on my device! The camera is so clear and precise!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Smartphone Experience I’ve Ever Had – S25
on September 15, 2025
Posted by: BeePee
[This review was collected as part of a promotion.] The S25 Ultra is hands down the best phone I’ve ever owned. I can’t put it down! The screen is absolutely stunning — bright, sharp, and easily the best I’ve seen on a phone, making movies, streaming, and gaming feel like a premium experience everywhere I go. Galaxy AI takes things even further, from smart photo editing to real-time translations and productivity tools that make work and communication effortless. I use it daily for everything — streaming shows, gaming on the go, catching sports highlights, and handling work tasks — and it never slows down. The camera is incredible, capturing professional-quality shots in any lighting, and the battery easily lasts me through a full day of heavy use. What impresses me most is how seamlessly the S25 Ultra fits into my life. Whether I’m relaxing, working, or staying connected with friends and family, it does it all flawlessly. The S25 Ultra with Galaxy AI isn’t just a phone — it’s the best all-around device I’ve ever used.
Value
5
Written by a customer while visiting Samsung US