Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(30,174 Reviews)
Open Ratings Snapshot
Rating breakdown 30,174 reviews
5 Stars
25,835
4 Stars
3,404
3 Stars
584
2 Stars
166
1 Star
185
86%of customers recommend this product. 
(
1,138 out of 1,329
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Awesome phone
on August 17, 2026
Posted by: Pinguin
[This review was collected as part of a promotion.] I'm glad I chose this phone; it's been almost two years with it, and there have been no issues other than regular wear and tear. It has helped with my day-to-day, especially with the live translations.
Is a very useful phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing! SAMSUNG S25 ULTRA!
on August 17, 2026
Posted by: BangaBabii
[This review was collected as part of a promotion.] I have always been a samsung user so when they discontinued the NOTE series, I Chose to give the S series a try and I have loved them every since. Storage is amazing, functions are smooth, fast, and reliable. So many extra features and the audio/video, sound, graphics, and camera are top tier. Clear precise images, videos are clear and sounds is impeccable. The design is sleek and my favorite part is the large screen. Best screen in the game. I will always chose and continue choosing to go with Samsung. The S series is the best!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 Ultra
on August 17, 2026
Posted by: ChelyWar
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because I wanted a phone with an amazing camera, great performance, long battery life, and plenty of storage. I also love the sleek design and built-in S Pen. It’s powerful, easy to use, and has everything I need in one phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung galaxy s25 ultra
on August 17, 2026
Posted by: Charlies
[This review was collected as part of a promotion.] I chose the samsung galaxy s25 ultra. I like the stylus that come with it. I play games on my phone and it helps. I love the picture as I watch my Cardinals base ball in ultra high Def it appears. Listening to Amazon music is really clear. I listen in my car through Alexa auto and you would never know it wasn't the radio, except no commercials.
My husband keeps trying t o get the newest model, but I am extremely happy with this phone.
I also like that I can be talking with someone and look up information if needed. Makes me look smart.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great photos
on August 17, 2026
Posted by: LaPerla54
[This review was collected as part of a promotion.] I chose. I've had this phone for more than 4yrs, Love it. ❤️
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Definitely wonderful
on August 17, 2026
Posted by: Nanalove
[This review was collected as part of a promotion.] Absolutely love the camera features and the whole phone in general
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Work horse
on August 17, 2026
Posted by: SouthSlav
[This review was collected as part of a promotion.] Headline: Built for the Long Haul — A True Heavy-Duty Daily Driver
​Rating: ★★★★★ (5/5)
​After putting the Samsung Galaxy S25 Ultra through rigorous daily use, it has proven to be an absolute powerhouse where reliability, build quality, and visibility matter most.
​1. Display & Outdoor Visibility (10/10)
​The 6.9-inch Dynamic AMOLED 2X panel is stunning, but the real winner is the anti-reflective Gorilla Armor glass. Whether dealing with harsh midday sun through a windshield or bright overhead lights, reflections are virtually eliminated. You get crystal-clear maps, text, and media without constantly fighting screen glare or maxing out brightness.
​2. Ergonomics & Build (9.5/10)
​Samsung finally fixed the ergonomics. By rounding the sharp corners and shaving the weight down to 218g, the phone sits comfortably in the hand without digging into your palms during long sessions. The titanium frame and flat display give it a rugged, durable feel that inspires confidence in daily handling.
​3. Performance & Battery Life (9.5/10)
​Snapdragon 8 Elite: Zero lag, instant app switching, and effortless split-screen multitasking. It stays cool even under continuous GPS navigation and heavy workloads.
​All-Day Battery: The 5,000 mAh battery consistently delivers all-day endurance with substantial power left over by evening.
​Charging: 45W wired charging gets the job done, though a bump to faster top-up speeds would be welcome.
​4. Camera Versatility (9/10)
​The camera setup is practical and
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone. Nice and fast
on August 17, 2026
Posted by: Radaratc
[This review was collected as part of a promotion.] Fantastic phone. Great speed and very rarely needs a power cycle or reboot.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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