Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(20,134 Reviews)
Open Ratings Snapshot
Rating breakdown 20,134 reviews
5 Stars
17,274
4 Stars
2,185
3 Stars
388
2 Stars
127
1 Star
160
86%of customers recommend this product. 
(
1,100 out of 1,278
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Love my Samsung
on September 15, 2025
Posted by: SamsungGal4Life
[This review was collected as part of a promotion.] Love my phone and some of my new features such as "Galaxy AI". This feature has helped me with work and my children with questions regarding their studies. Love the battery life and the pictures are amazing. Would definitely recommend for everyday life use and business.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A lot of the features are much improved
on September 15, 2025
Posted by: LittleBunny
[This review was collected as part of a promotion.] The AI drawing tool was a cool touch that I just learned of and the photo and video editing is amazing. Camera has great resolution even at long range. I've made some ridiculously clean photos with this new phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S25 ultra is more than i aspected
on September 15, 2025
Posted by: D007j132
[This review was collected as part of a promotion.] Exceptionally good for movies crystal clear and streaming there is no lag while using checking your email and just every day tasking i would recommend the S25 ultra to all of my family and friends just love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New phone, who dis?
on September 15, 2025
Posted by: Korons
[This review was collected as part of a promotion.] Upgrade from the S23 ultra, loving the new S25 ultra! Feels great and loving the new Galaxy AI, makes keeping up a breeze.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
the phone itself out did its competitor's
on September 15, 2025
Posted by: papanole
[This review was collected as part of a promotion.] I've never really been the type to use ai but galaxy has made it so much easier at one point i had galaxy ai help me plan my anniversary. Another thing i like about this phone is the resolution and i am BIG on resolutions and the way i feel more in control, i feel like the phone is so complex yet so simple where everything can be what you want it to be. unlike "you know who"
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great sistem and AI is super fast
on September 15, 2025
Posted by: SSRHellboy
[This review was collected as part of a promotion.] The galaxy AI is super great and easy to use to all.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy 25+Ultra
on September 15, 2025
Posted by: Twlight
[This review was collected as part of a promotion.] Absolutely love my Galaxy 25 Ultra with Galaxy AI.
My Samsung Galaxy S25 Ultra takes AI to the next level with the ability to perform actions across multiple apps at once. The camera is superior along with crisp HDR video with long recording, excellent video quality and super long battery life. Anti reflective screen is surperb both indoors and out. The included on-board stylis makes for effortless note taking, stores easy with secure storage.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features. Love the camera q
on September 15, 2025
Posted by: TMGALAXY
[This review was collected as part of a promotion.] I use my for photos, some gaming, social media, and streaming.
The quality of pictures is amazing! Even when zooming in you get great pictures. The storage is great for all the pictures I have and downloads. My children have games they like to play and have and dont have any problems.
I love my galaxy S25 ultra and would recommend to anybody!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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