Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,095 Reviews)
Rating breakdown 28,095 reviews
5 Stars
24,140
4 Stars
3,120
3 Stars
527
2 Stars
147
1 Star
161
86%of customers recommend this product.
(
1,028 out of
1,191)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
The perfect phone.
on June 29, 2026
Posted by: MRosales97
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is widely considered the absolute pinnacle of smartphones thanks to its unmatched combination of top-tier hardware, a revolutionary display, and an incredibly refined user experience. It takes everything that made its predecessors great and smooths out the rough edges—literally and figuratively.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Full featured phone!
on June 29, 2026
Posted by: InktankPR
[This review was collected as part of a promotion.] I'm very happy with this phone. Has all the features you could ask for including a robust camera. I'm enjoying the Galaxy AI though a bit confusing to access.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing AI
on June 29, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Just normal daily use good battery last for my day AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My wife's upgrade was an easy win!
on June 29, 2026
Posted by: UHMWPE
[This review was collected as part of a promotion.] I bought my wife the S25 Ultra when it came out, and she was very hesitant to stop using her old Note. However, since using this for a bit now she is absolutely in love with it. High quality video and pictures of our dogs, great performance traveling around the world. Great phone, highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This cellphone is amazing, you can do a lot
on June 29, 2026
Posted by: Prundy15
[This review was collected as part of a promotion.] This is amazing cellphone, the best thing that I never had, pictures, zoom, video, just amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy S25 Ultra
on June 29, 2026
Posted by: Tinuvier
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is arguably the most capable Android flagship on the market. While it might look similar to its predecessors at first glance, it brings welcome refinements: a more comfortable design, an incredibly bright display, a massive performance leap, and a highly versatile quad-camera system. Samsung addressed one of the biggest complaints of the S24 Ultra by rounding the corners of the S25 Ultra, allowing the device to sit much more comfortably in your hand. It features flat sides reminiscent of recent iPhones, while the titanium frame and new Gorilla Armor 2 glass make it highly durable and drop-resistant.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome. A step above the rest
on June 29, 2026
Posted by: SamsungStrong1
[This review was collected as part of a promotion.] Galaxy AI is very creative. I use the Ultra for streaming gaming and work. It's never let me down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Glad I Finally Made the Switch
on June 29, 2026
Posted by: SoGladforMyNewPhone
[This review was collected as part of a promotion.] I switched to the Galaxy S25 Ultra around October after getting frustrated with how my previous phone seemed to have new issues after almost every software update. I wasn't sure how I'd feel about changing, but it's honestly been one of the best tech decisions I've made.
The phone has been fast, reliable, and smooth from day one. I use it every day for work, photos, videos, and multitasking, and it hasn't slowed down or given me any problems. The battery easily gets me through the day, and the display is absolutely beautiful. Everything just feels polished and responsive.
The camera is what really stands out to me. The photos are incredibly sharp with vibrant but natural-looking colors, and the detail is impressive even when zooming in. The zoom quality is far better than I expected, and I find myself taking pictures much more often because they consistently turn out great. Compared to my previous phone, the camera feels like a major upgrade.
I also didn't think I'd use the S Pen very much, but it's turned out to be surprisingly useful for quick notes, editing photos, and signing documents.
After several months of using it, I'm still just as happy with it as I was when I first got it. For me, the performance, battery life, and especially the camera have made this one of the best smartphones I've owned.
Value
5
Written by a customer while visiting Samsung US