Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(20,148 Reviews)
Open Ratings Snapshot
Rating breakdown 20,148 reviews
5 Stars
17,284
4 Stars
2,186
3 Stars
390
2 Stars
127
1 Star
161
86%of customers recommend this product. 
(
1,105 out of 1,284
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
I loved 😍
on September 15, 2025
Posted by: Andrestx121
[This review was collected as part of a promotion.] I use this tool to make changes to my photos and projects. I really like how he works, he is very efficient.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is great
on September 15, 2025
Posted by: Cold2smooth
[This review was collected as part of a promotion.] Before I had this phone I'd never used Galaxy AI before. But now I use it for everything. I really love using it when I am cooking. I have it give me ideas for meals. Its help to write emails, telling stories. It truly is awesome. This Galaxy S25 Ultra has been the best one yet.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Still learning the NUMEROUS FEATURES OF THIS PHONE
on September 15, 2025
Posted by: Iamfreed
[This review was collected as part of a promotion.] I purchased my Galaxy S25 Ultra a couple of months ago & am still learning about it's great features! I have purchased the Samsung Galaxy product line since the Note 4 & haven't purchased any other brand since!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It has great features & sleek design.
on September 15, 2025
Posted by: Thehuntress
[This review was collected as part of a promotion.] I use my galaxy device for numerous things. I stream movies and TV series amd I use it for school as well when I research things for my classes.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone amazing speed and reliability
on September 15, 2025
Posted by: Gms4life
[This review was collected as part of a promotion.] I use it to do everything I use it to connect to my PC and manage smart devices I use really fell in love with the galaxy Note 8 but when they discontinued it I was so upset but then when Samsung really went all out on the ultra series I fell in love all over again thank you Samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
awesomeness in a phone
on September 15, 2025
Posted by: JPTheBoss
[This review was collected as part of a promotion.] a great phone will pretty much ultimate usage, the camera view is my favorite aspect of this phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on September 15, 2025
Posted by: Abs9420
[This review was collected as part of a promotion.] Love the camera on my new s25. The pen being back is a great feature. Love the display. Everything is so bright and vibrant.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Excellent camera quality
on September 15, 2025
Posted by: MeganE
[This review was collected as part of a promotion.] ⭐️⭐️⭐️⭐️☆ (4.5/5)
The Samsung Galaxy S25 Ultra is easily one of the most powerful smartphones I’ve ever used. The display is absolutely stunning—bright, smooth, and incredibly sharp, making streaming and gaming feel almost lifelike. The camera system is also a major standout, capturing crisp photos with great detail even in low light. Battery life comfortably lasts through a full day of heavy use, and charging is fast enough to get me back on track in no time.
Performance is top-tier too; apps open instantly, multitasking is seamless, and gaming runs buttery smooth without overheating. The sleek design and premium build make it feel like a true flagship device.
That said, it’s not completely flawless. I’ve noticed a couple of minor bugs here and there—occasional app stutters and a few software quirks with notifications—but nothing deal-breaking. A quick update from Samsung should iron those out.
Overall, the Galaxy S25 Ultra is an amazing device that delivers nearly everything you could want in a phone. If you’re looking for cutting-edge performance, incredible cameras, and a gorgeous display, this is absolutely worth it.
One of the biggest highlights this year is Galaxy AI. Features like real-time translation, advanced photo editing, and smart text suggestions genuinely make the phone feel more helpful in daily life. It’s not just a gimmick—it actually saves time and makes tasks easier.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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