Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(20,148 Reviews)
Open Ratings Snapshot
Rating breakdown 20,148 reviews
5 Stars
17,284
4 Stars
2,186
3 Stars
390
2 Stars
127
1 Star
161
86%of customers recommend this product. 
(
1,105 out of 1,284
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Straightforwardly amazing
on September 15, 2025
Posted by: QueenMoth
[This review was collected as part of a promotion.] The Samsung S25 Ultra is a fantastic device, largely through accomplishing nearly everything a person could want from a phone all in one remarkably small package. Between the outstanding battery life, unparalleled screen quality, speedy processor and S-Pen functionality, this phone really isn't missing anything, and yet manages to keep everything seamless and simple enough to not get bogged down. Not to mention Galaxy AI, which is leagues ahead of their competitors in complexity and seamless integration. Somehow, to top everything I've just mentioned, this phone also has the absolute best in class camera array and post-processing you can find today.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung always make best devices s25 ultra is one
on September 15, 2025
Posted by: Satti1
[This review was collected as part of a promotion.] Glaxay s25 with AI is the best phone for your everyday task you can take help from AI .its best camera quality as usual for all the Samsung phones
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone takes great pic and very fast
on September 15, 2025
Posted by: Billyschindler
[This review was collected as part of a promotion.] A.i for this phone is off the hook and very easy to use this phone is way better then all others
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features and good for students as well.
on September 15, 2025
Posted by: Dany2G
[This review was collected as part of a promotion.] Since i am a college student in day and age of AI technology buying samsung galaxy s25 ultra was the right choice for me. The integration of Galaxy AI helps me in so many aspects. Summarizing a whole article in the matter of seconds saving countless hours of research to write a research paper. The camera is also spectacular although the s24 ultras zoom seemed a bit better in sharpness but the feature samsung excelled in was extraction of words in documents. Taking a picture of the board from across the board if i am unable to keep up with the pace of class comes in handy every single day although i think the zoom should rely more on the lens than AI because sometimes AI would "over do" the image and may take false characters from the board. The S-Pen could be a little be a bit more responsive and thicker for my chubby fingers but otherwise its ok. The performance is what really mattered for me in the phone and me being a computer science student in university the phone offers smooth and fast response with great wifi connectivity.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So easy to use
on September 15, 2025
Posted by: TiffanyO
[This review was collected as part of a promotion.] I use my phone for everything, texting, pictures, writing letters, memories, literally everything. It keeps all my special moments safe and all features are so easy to use especially the galaxy AI. Can't recommend galaxy phones enough
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The features are amazing! Highly recommend.
on September 15, 2025
Posted by: Hip2Save
[This review was collected as part of a promotion.] I use my phone for everything. It takes the best pictures. I am just amazed at everything I can do with my phone. It has replaced my laptop and my camera.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!!!!
on September 15, 2025
Posted by: Sharp22
[This review was collected as part of a promotion.] This is my favorite Samsung to date. I've been with Samsung phones for a very long time. You can not compare it to any phone. The AI needs a few more years until it is in full swing, to me it doesn't do as much as they say. But I will be with Samsung until the end. I hope I win so I can but a Samsung laptop.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
unbeatable device, but with a few drawbacks
on September 15, 2025
Posted by: BaconMan3000
[This review was collected as part of a promotion.] The Galaxy S25 Ultra feels like the perfect blend of premium design and everyday usefulness. The build quality is sleek and durable, and it is one of those phones that truly feels like a high end piece of technology every time you pick it up.
What really sets it apart for me are the Galaxy AI features. The webpage summarization tool has been a game changer. It quickly condenses long articles into easy to read overviews, which saves me a lot of time. The live translation option is just as impressive. Being able to instantly translate text or even conversations on the go makes the phone feel like a true world companion.
On top of that, the display is crisp and vivid, performance is lightning fast, and the cameras deliver shots that rival professional equipment. Whether I am working, traveling, or just scrolling, the S25 Ultra never feels like it falls short.
If you are looking for a phone that combines smart AI features, powerful hardware, and a premium design that makes you proud to use it, the Galaxy S25 Ultra is it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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