Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(20,148 Reviews)
Open Ratings Snapshot
Rating breakdown 20,148 reviews
5 Stars
17,284
4 Stars
2,186
3 Stars
390
2 Stars
127
1 Star
161
86%of customers recommend this product. 
(
1,105 out of 1,284
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
I love it!
on September 15, 2025
Posted by: Allie35
[This review was collected as part of a promotion.] I use this phone a lot for work, taking pictuers, and evem school work. I have always been a samsung fan. Then I upgraded to this phone. The AI system is amazing to work with.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So nice.......
on September 15, 2025
Posted by: Awesome
[This review was collected as part of a promotion.] Best phone ever so far fold 7 I want next...............
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This products us good
on September 15, 2025
Posted by: Julissalove
[This review was collected as part of a promotion.] I havent us galaxy ai yet but I need a new phone lol
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerful Machine
on September 15, 2025
Posted by: ROCKSTER
[This review was collected as part of a promotion.] Great phone, love the built in Gemini AI
Daily routines and important task reminders by AI is grateful 🙏
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My experience after 6 months
on September 15, 2025
Posted by: Vaporized505
[This review was collected as part of a promotion.] Everything about this phone is amazing, the battery life lasts me all day with heavy use (5-7 hours screentime) and it feels premium. The speakers on this phone are surprisingly loud and the Galaxy Ai features like the object erase tool and drawing assist is fun to play with as well. The power this phone has whether its for games or watching shows is great too, the graphics are beyond amazing. Overall this phone is something I recommend if you're willing to pay for it, its worth the investment.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect size, great features!
on September 15, 2025
Posted by: Eddy0985
[This review was collected as part of a promotion.] The s25 ultra is a great photo with amazing features and battery life. I've have had the s25 since it came out and absolutely love it. Wouldn't change it for anything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra
on September 15, 2025
Posted by: WhiskeyPriest
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra has been receiving excellent feedback, particularly for its Galaxy AI features. It's regarded as one of the most versatile smartphones currently available, and its AI capabilities truly set it apart from the competition. Overall, it's definitely a top choice! Coming over from a S23 ultra that I had zero intention on trading up from , though my kid and her trampoline had different interests, I am extremely happy I did .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the AI and the noise canceling on the videos
on September 15, 2025
Posted by: Puchungo
[This review was collected as part of a promotion.] I mainly use my phone for gaming, I also do streams on tik tok and I haven't have a single problem or delay when using both things at the time. The RAM is amazing and the CPU great it doesn't get hot at all.
The camera it's amazing has great quality in the 200 MP shots, and the pro camera to take pictures to the stars. Galaxy Earbuds Pro 3 are my day to day companion, the quality in base and voice are amazing, also the noise canceling when your in a loud place leaves you stunned.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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