Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(29,966 Reviews)
Open Ratings Snapshot
Rating breakdown 29,966 reviews
5 Stars
25,658
4 Stars
3,375
3 Stars
584
2 Stars
164
1 Star
185
86%of customers recommend this product. 
(
1,138 out of 1,329
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Big & Improved Screen
on September 28, 2026
Posted by: SamsungforLife
[This review was collected as part of a promotion.] I chose this phone because of the size of the screen and the anti-reflective glass which enables me to easy see the display in all types of light. Love it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great camera
on September 28, 2026
Posted by: Hairbyarizona
[This review was collected as part of a promotion.] I love my phone. I have been stuck on Samsung my whole life. The 20 was my favorite until I had to get a new phone. I chose the s 25 ultra and the camera is beneficial to my profession. I needed a good camera to capture the hair I do!
The pen is amazing too especially when it comes to signing documents.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exceptional performance & stunning display!
on September 28, 2026
Posted by: ReviewBaddie
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra sets a high standard for flagship smartphones. The dynamic display is bright, clear, and easy to read even in direct sunlight, making everyday outdoor use seamless.
Battery life is remarkably dependable, easily powering through a full day of heavy multitasking, media consumption, and camera use without needing a recharge mid-day.
​
The camera system is a major highlight, delivering sharp photos with accurate colors and impressive low-light performance. Zoom capabilities remain top-tier, capturing clear details from a distance.
Galaxy AI features like Circle to Search and Photo Assist make editing and finding information effortless.
The built-in stylus adds a layer of precision that makes note-taking, photo editing, and navigation effortless.
Overall, the processing speed is extremely fast with no noticeable lag, making this device a reliable choice for power users.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S25 ultra
on September 28, 2026
Posted by: Robert
[This review was collected as part of a promotion.] Have the S25 ultra and wish it had a microSD card slot. I choose that you include in your future releases.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My wonderful S25 Ultra
on September 28, 2026
Posted by: Tman007
[This review was collected as part of a promotion.] I chose to upgrade from my Samsung Note Ultra to my S25 Ultra and am very pleased. It seems like I'm learning cool new tricks all the time. Great fun to use daily.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
reduced functionality
on September 28, 2026
Posted by: Disappointed
Expertise:Intermediate
The camera is great and the phone is a good phone but I shall never buy another S ultra. I gave my wife my 24 and that was a mistake. one of the main functions that I kept buying this was the S pen. it now sucks! it is no more than a stylist; I can buy that for just about any phone. When they removed the blue tooth, they made the stylist over all worthless for me. One of the mane functions that I kept was the ability to take pictures. They say use the palm function, if I get over 6 foot away the phone does not recognize anything. When I get ready to update i have many choices to look at, with the same functions. I have bought my last S Ultra
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
5 out of 5
5
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Handheld Computer!
on September 28, 2026
Posted by: Sunshyn33
[This review was collected as part of a promotion.] I chose my Samsung phone for all of the customization features it offers. I won't even try another phone because I hear from friends who have the red fruit phone, that they can't do half of the things I can. I have confidence that it S25 Ultra can handle shopping to complex work issues.
I would absolutely recommend a Galaxy phone to anyone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This device offers an exceptionally sophisticated
on September 28, 2026
Posted by: Soldierbeetle
[This review was collected as part of a promotion.] This device offers an exceptionally sophisticated This device offers a truly impressive experience with its sleek design and reliable performance. Every interaction feels seamless thanks to the intuitive interface and responsive screen quality. Capturing memories is a delight as the camera produces stunning results in various lighting conditions. Its long battery life ensures that you can stay connected throughout your busiest days without worry. Choosing this model is a wonderful decision for anyone seeking both style and functionality in a mobile companion.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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