Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,157 Reviews)
Rating breakdown 20,157 reviews
5 Stars
17,292
4 Stars
2,187
3 Stars
390
2 Stars
127
1 Star
161
86%of customers recommend this product.
(
1,105 out of
1,284)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
It just works!
on September 15, 2025
Posted by: Mylzzz89
[This review was collected as part of a promotion.] I am someone who doesn't necessarily need every bell and whistle for a phone. I love taking photos and videos but for the most part I just want it to work and work well. Everything has been really well thought out and is exactly where it should be making it easy to do anything I am trying to do a breeze. I have been a Samsung loyalist for a long time but this phone has just been above all of my expectations
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Note 25plus ultra
on September 15, 2025
Posted by: Tristan
[This review was collected as part of a promotion.] I like it all tho the battery and features are not as good as the old note s9+
Value
3
Response from Samsung USBy R&R Team, September 16, 2025
Hi there Tristan, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important the all day battery life of your device is to you, and we have provided links to a few articles to help you maximize the battery life of your device at your convenience. We have also provided a link to the complete manual for your device to help you discover the full capabilities of your device, and best align the settings to your preferences. Lastly, we have provided a link to the Samsung Support Team to offer assistance any time you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 15, 2025
Posted by: Molly1
[This review was collected as part of a promotion.] So far it's been the best phone I've owned and the first time I've ever had a quality AI to work with
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product works very well
on September 15, 2025
Posted by: RageMastaX
[This review was collected as part of a promotion.] This Samsung Galaxy s25 ultra has outstanding AI features works very well and also you can play really high end games on it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera
on September 15, 2025
Posted by: Lovecamera
[This review was collected as part of a promotion.] Love to use my camera for my products. Look with perfect definition. And Galaxy Ai is amazing. I'm feel I live with somebody
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love this phone
on September 15, 2025
Posted by: BigFriz
[This review was collected as part of a promotion.] I love the feel and weight of the phone. Not had any problem with my phone. Love the AI photo feature , circle it and the computer removes the object ...so cool
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Always samsung
on September 15, 2025
Posted by: Gatesy0720
[This review was collected as part of a promotion.] I wouldn't choose any other phone besides my samsungs@
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a great all around device
on September 15, 2025
Posted by: Slumerican1891
[This review was collected as part of a promotion.] This device is great all around, whether it be cellular or WiFi. Features are unmatched in every department!
Galaxy AI
Value
5
Written by a customer while visiting Samsung US