Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(20,158 Reviews)
Open Ratings Snapshot
Rating breakdown 20,158 reviews
5 Stars
17,293
4 Stars
2,187
3 Stars
390
2 Stars
127
1 Star
161
86%of customers recommend this product. 
(
1,105 out of 1,284
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
GREAT PHONE
on September 15, 2025
Posted by: Awoods961
[This review was collected as part of a promotion.] This phone is the best phone I've had in a while for everyday and professional use whether you wanna sit back and watch videos or play games you don't have to worry about a dead battery or if you wanna take some quality pictures all with the help of GALAXY AI this is amazing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sleek, stylish, and intuitive.
on September 15, 2025
Posted by: thecutestpanda13
[This review was collected as part of a promotion.] This phone is not only designed in a clean and appealing way but works incredibly well for daily use. Standard usage for texts and calls is easy and pleasing to the eye.
I like streaming and playing games in my free time, and it looks and sounds wonderful with the screen and speakers. I also find the Galaxy AI to be not at all intrusive, which AI can be in some softwares. It's genuinely a helpful tool that can be used for needs and leisure.
The functions within this phone are even more intuitive than previous models, and makes using this phone easy and fun.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome product
on September 15, 2025
Posted by: Lena82
[This review was collected as part of a promotion.] The device's performance is exceptional, particularly with its advanced AI capabilities, which anticipate user intent effectively. The overall user experience is highly positive. While the S-Pen functionality is impressive, the integration of Bluetooth would further enhance its utility.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This device is simply phenomenal, its battery perf
on September 15, 2025
Posted by: Riverosorange
[This review was collected as part of a promotion.] Something that has left me pleasantly satisfied is the results that the AI obtains in the editing of photographs
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely love my Samsung products 😍
on September 15, 2025
Posted by: Myapya
[This review was collected as part of a promotion.] I rely on my Samsung products, best brand ever and I couldn't ask for anything to work any better! The best features in my experience is the linking capabilities with all products to your cellular device 👌 😀
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best Ultra there is
on September 15, 2025
Posted by: Boostedhawk
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is hands down the best smartphone I’ve ever used. The camera system is incredible — it captures sharp, detailed shots even in low light, and zoom performance is unmatched. The display is bright, smooth, and makes everything from gaming to productivity look amazing. Performance is flawless, whether I’m multitasking with Galaxy AI features, editing photos, or streaming in high resolution. The S Pen adds a whole new layer of functionality for quick notes and precise edits. Battery life easily lasts me through a full day of heavy use, which is impressive given the power this phone packs. Samsung really perfected the balance between performance, design, and innovation here.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Product
on September 15, 2025
Posted by: Bipasha
[This review was collected as part of a promotion.] Beth. I received this item and am liking it is a good product
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great screen, Design, and AI
on September 15, 2025
Posted by: Carobles
[This review was collected as part of a promotion.] As a long-time Galaxy user, I'm always excited to see how Samsung refines its flagship, and the Galaxy S25 Ultra is a masterpiece of that evolution. It's a phone that doesn't just meet expectations; it exceeds them, particularly with its jaw-dropping display and the game-changing power of Galaxy AI.
​From the moment I turned on the phone, the screen was a knockout. The QHD+ Dynamic AMOLED panel is undoubtedly the best I've ever seen on a smartphone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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