Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,170 Reviews)
Rating breakdown 20,170 reviews
5 Stars
17,304
4 Stars
2,188
3 Stars
390
2 Stars
127
1 Star
161
86%of customers recommend this product.
(
1,109 out of
1,288)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Posted by: Harry S
from Danville, VA
Expertise:Expert
Verified Purchase:Yes
Excellent phone. I bought one for me and another for my daughter. We both take lots of photos (she does professionally and for her businesses). The phone camera is nearly as good as our professional full format digital cameras! The phone has many features and we watched dozens of YouTube videos and there are probably many more features yet to learn.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 phone like no other
on August 23, 2025
Posted by: Brownsfan4life
[This review was collected as part of a promotion.] Recently upgraded to the Samsung S25 Ultimate and have fallen in love with it. I have used the Galaxy AI on it more than a few times, either trying to discover new facts or just trying to find out where to buy something. Even used it to identify a bird by its call. Love the fast processor and long life battery for playing games. The cameras are exceptional. I use the stylus all the time. Love the quality of the photos and videos. I love the ease of use as well. Well worth getting!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Elite of the Elite
on August 23, 2025
Posted by: DerChad
[This review was collected as part of a promotion.] I recently upgraded from a Galaxy Note 20 to the all-new Samsung Galaxy S25 Ultra with Galaxy AI. This phone is incredible and has all the features you're looking for out of a flagship phone. Using the AI is super fun and helpful and I'm still finding new uses for it every day. I love you using this included stylus for productivity and web browsing. The screen is incredible with super clear visuals and a great refresh rate this allows you to play games watch videos and ultra high definition. I love this phone get one today you won't regret it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features.
on August 23, 2025
Posted by: Leslie
[This review was collected as part of a promotion.] I use this phone for streaming, gaming, texting, and looking at social media. The battery life is what is exciting. I can go an entire day on one charge and it charges quickly
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So close to being the perfect phone
on August 23, 2025
Posted by: Renato
[This review was collected as part of a promotion.] I've been using the S25 Ultra for a bit now, and honestly, it's a beast. The speed is incredible, the camera is just amazing, and some of the new Galaxy AI features are genuinely useful in my day-to-day.
But I do have a couple of gripes that keep me from loving it completely. The first thing I noticed on my phone was a small issue with the screen; it looks like the screen isn't glued down perfectly. It's a minor thing, but on a phone this premium, you expect perfection. Also, the battery life is just okay. It gets me through the day, but I was really hoping for a bigger jump this year.
What really bummed me out, though, was finding out they removed the Bluetooth features from the S Pen. I used the remote shutter for photos constantly, and now it's just... gone. That one feels like a huge step backward and I genuinely miss having it.
So yeah, it's a fantastic phone in most ways, but those few issues keep it from being a home run for me.
But I do have a couple of gripes that keep me from loving it completely. The first thing I noticed on my phone was a small issue with the screen; it looks like the screen isn't glued down perfectly. It's a minor thing, but on a phone this premium, you expect perfection. Also, the battery life is just okay. It gets me through the day, but I was really hoping for a bigger jump this year.
What really bummed me out, though, was finding out they removed the Bluetooth features from the S Pen. I used the remote shutter for photos constantly, and now it's just... gone. That one feels like a huge step backward and I genuinely miss having it.
So yeah, it's a fantastic phone in most ways, but those few issues keep it from being a home run for me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Works for me!
on August 23, 2025
Posted by: AlohaSH
[This review was collected as part of a promotion.] This phone has been great for all my needs. I'm not a professional user, so everything about this phone is already more than enough for me. It gives me room to learn more about photography. Movies and music look and sound great as well! I seem to be doing more of my work on this device than a computer. Galaxy AI is very helpful as well!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great and sleek
on August 23, 2025
Posted by: Bongskie
[This review was collected as part of a promotion.] Interesting kind of gadget the AI was so cool the camera wow...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellence Once Again
on August 23, 2025
Posted by: Oldancrusty
[This review was collected as part of a promotion.] I'm on my fourth generation of the S series, and each new version continues to improve. My first two upgrades were driven by the camera advancements, while the last two were motivated by the significant progress in AI.
I've always preferred the Android operating system, but I used to buy cheaper phones. I finally decided to get an entry-level Samsung, and while the features were just okay—not disappointing, just average—I eventually went all in. I bought an S22 Ultra and have upgraded with every new release since. I couldn't be happier with my experience.
I've always preferred the Android operating system, but I used to buy cheaper phones. I finally decided to get an entry-level Samsung, and while the features were just okay—not disappointing, just average—I eventually went all in. I bought an S22 Ultra and have upgraded with every new release since. I couldn't be happier with my experience.
Value
5
Written by a customer while visiting Samsung US