Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,176 Reviews)
Rating breakdown 20,176 reviews
5 Stars
17,309
4 Stars
2,188
3 Stars
391
2 Stars
127
1 Star
161
86%of customers recommend this product.
(
1,109 out of
1,288)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Great phone
on August 22, 2025
Posted by: BobbyEpps
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra lives up to its flagship billing, delivering standout performance across cameras, gaming, and battery. Its camera system is nothing short of remarkable, anchored by a 200MP main sensor and bolstered with a new 50 MP ultrawide lens—finally replacing the old 12 MP module—along with a periscope 5× and 3× telephoto combo, backed by OIS and powerful AI-boosted processing. The upgraded ProVisual Engine refines image quality, especially in low light, and features like Audio Eraser for video add practical polish .
On the gaming front, the Snapdragon 8 Elite for Galaxy chip brings exceptional muscle, with built-in ray-tracing support, Vulkan optimization, and enhanced thermal engineering via a larger vapor chamber and better materials—resulting in notably smooth and sustained performance .
The battery life remains solid with a 5,000 mAh pack delivering up to 31 hours of video playback—a modest improvement over its predecessor—while charging remains at 45 W wired and 25 W wireless .
Critique: While the hardware is powerful, the Galaxy S25 Ultra feels a bit too evolutionary. WIRED called the series “technically sound,” but “kind of a snooze” due to limited innovation beyond cosmetics. TechRadar also notes that many of the most compelling updates are software-based, and users may find
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Daily DRIVER
on August 22, 2025
Posted by: mrchefbrown
[This review was collected as part of a promotion.] Galaxy AI has become a part of my daily life that i dont even realise i use. The device is really an all-around phone that use can use for years on end.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for games and Cross compatible Devices
on August 22, 2025
Posted by: Silence
[This review was collected as part of a promotion.] I’ve been using the Samsung S25 Ultra for a little while now and honestly it’s been everything I wanted out of a phone. Gaming on this thing is smooth with no lag at all. It feels like I’m playing on a console half the time. What makes it even better is how well it connects with my Tab S7+. The handoff between the two is seamless, so whether I’m gaming, streaming, or just working on something, it’s like they’re built to work side by side.
One of the things I didn’t expect to use as much but ended up relying on a lot is Galaxy AI. It’s quick when it comes to pulling up random info – whether it’s something about space, games I’m into, or just catching up with current news. It saves me from having to dig through a bunch of pages because it lays everything out fast and clear. That’s probably one of the most useful features for me day to day.
Overall, the S25 Ultra just fits my lifestyle – gaming, staying connected with my tablet, and keeping me up to date on whatever I’m curious about in the moment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features
on August 22, 2025
Posted by: Kingtater
[This review was collected as part of a promotion.] Galaxy AI is pretty cool from updating you new and currents events tailored to you to helping with day to day tasks and question is pretty cool to see how far AI has come
The camera takes absolutely amazing videos and pictures my photos and video from Washington look like they were taken on a professional level l!!
Calls and messing are great on the device
Honestly love my s25 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What I expect from the flagship Galaxy model
on August 22, 2025
Posted by: mjbcoug
[This review was collected as part of a promotion.] I upgraded from S21 Ultra. This new phone is amazing, snappy, fast, bright, clear, powerful. The Galaxy AI is a very welcome addition.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything on this phone is perfect recommend
on August 22, 2025
Posted by: Chevy1985
[This review was collected as part of a promotion.] Im always finding something new on this device. And with Ai helps me with my everyday life situation, has fast response never fails me or lags. The camera and video is probably the best out right now. I recommend this phone to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung always comes thru, with great products!
on August 22, 2025
Posted by: Cmacsamsung25
[This review was collected as part of a promotion.] Calls, texts, gaming, Hotspot phone games, maps and directions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best for advanced users
on August 22, 2025
Posted by: Loveroffun
[This review was collected as part of a promotion.] I'm a loyal Samsung user. I've tried other phones over the years but my Samsungs were always the best. They are feature rich and always have good camaras. I've never had to pay for apps because the Samsung phones have always come with everything I need to do anything I want. I create and edit documents, stream video and keep my whole family's schedule as well as all the usual stuff everyone does with their phones. Since my husband also has a Samsung we are able to easily share whatever we want. My favorite phone of all time was the Note 10 plus. The S25 Ultra that I'm using now is similar. I do find it to be a little complicated at times but I think that has more to do with Google constantly changing things on their end. The only thing that really bothers me is that I have trouble seeing the battery indicator on the status bar and I don't think there's a way to change it.
Value
5
Written by a customer while visiting Samsung US