Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(20,177 Reviews)
Open Ratings Snapshot
Rating breakdown 20,177 reviews
5 Stars
17,310
4 Stars
2,188
3 Stars
391
2 Stars
127
1 Star
161
86%of customers recommend this product. 
(
1,110 out of 1,289
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Performs well
on August 22, 2025
Posted by: Jocasio
[This review was collected as part of a promotion.] Great for ai commands and school projects. Especially going into cybersecurity and Networking this device single handedly made great performance during coding trials and other tasks.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Always go galaxy! Never a waste.
on August 22, 2025
Posted by: WarGames
[This review was collected as part of a promotion.] I love you using my Galaxy phone I have had one ever since the Galaxy 2 came out many years ago. I mainly use it for the photos I love taking outdoor photos and it works great all the time. I don't really do much with the Galaxy AI yet but I'm interested to see how it does photo recharges and everything when I get to that point.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone.
on August 22, 2025
Posted by: Joebear
[This review was collected as part of a promotion.] The build of this phone is great. Feels good in my hand. The smoothness of the operating system has greatly improved.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Features & customization
on August 22, 2025
Posted by: Madetheswitch
[This review was collected as part of a promotion.] I love the S25 Ultra. Got it in Jet Black! I made the switch from a competitor ;). I love the features, customization, and the ability to multitask since I use it for personal and work! The Galaxy AI is awesome too! I'm learning more and more!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The camera is phenomenal and love the stylus pin,
on August 22, 2025
Posted by: SirPatrick
[This review was collected as part of a promotion.] I love the stylus pin, because my hands are so big. It helps in typing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Favorite all time
on August 22, 2025
Posted by: Mysta52
[This review was collected as part of a promotion.] Came back to the universe with the z flip 6. Upgraded to the 25 ultra. By far my favorite phone ever. My cell journey began in 1992 so thats saying something.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 Ultra – Smart, Powerful.
on August 22, 2025
Posted by: Charms
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is hands-down the most powerful and reliable phone I’ve used. From performance to camera to intelligent features, it’s built for just about everything—and it delivers.
One of my favorite features is Galaxy AI. Whether I’m translating messages in real time, summarizing notes, or using AI-enhanced photo editing, it genuinely adds value to my daily tasks. It’s like having smart shortcuts for everything I do.
I use my Galaxy S25 Ultra for streaming movies, watching sports, gaming, work, and everyday multitasking. The huge, bright display and smooth 120Hz refresh rate make content look amazing and super responsive, whether I’m watching Netflix or playing games.
The camera is just next level—sharp, detailed, and incredible even in low light. The zoom is ridiculous (in a good way), and Galaxy AI helps make every shot look polished without needing extra apps.
Battery life easily lasts me all day with heavy use, and the fast charging means I’m rarely ever stuck waiting around.
If you want a phone that’s fast, smart, and reliable in every situation, the Galaxy S25 Ultra with Galaxy AI is it. Can’t recommend it enough
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The physical design of the phone is fantastic
on August 22, 2025
Posted by: Bor3dom
[This review was collected as part of a promotion.] Galaxy ai has been super helpful especially when doing my school work. The phone is extremely powerful so much that I am able to do multiple tasks such as gaming while a YT video is playing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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