Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,167 Reviews)
Rating breakdown 27,167 reviews
5 Stars
23,294
4 Stars
3,009
3 Stars
527
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,134 out of
1,321)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
This phone is really easy to use.
on August 14, 2025
Posted by: Momz4girlz
[This review was collected as part of a promotion.] I love that the galaxy Ai is right there at my finger tips and is super easy to use! Nothing is hidden and there are derections how to use things is really simple to fallow.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Phone
on August 14, 2025
Posted by: Kathryn85
[This review was collected as part of a promotion.] The S25 Ultra is absolutely the best phone I have owned thus far!!! I have owned Samsung and other products since 07 and this one tops them all with photo quality capabilities and others!!! I love AI with this phone!! I have nothing negative to say!! Only positive!!! Best phone EVER
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 14, 2025
Posted by: GalaxyuserDave
[This review was collected as part of a promotion.] Been using galaxy phones forever and this version is fantastic. The galaxy AI use on the camera functions is really cool. Camera quality is incredible and intuitive. Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to operate and great features
on August 14, 2025
Posted by: Gary9000
[This review was collected as part of a promotion.] This is perfect phone and great to use.
Fits comfortably in my hand.
Fits comfortably in my hand.
AI feature helps a lot.
I am not a fan of AI but adapting due to ease of use and help.
Value
5
Written by a customer while visiting Samsung US
Posted by: Simon Kim
Verified Purchase:Yes
I love my new S25 Ultra. Definitely the best android phone in the market. AI functions are great and useful for everyday use. Ultra forever!
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra
on August 14, 2025
Posted by: Larry
The Samsung Galaxy has the best photogrsphy of any Phone.
Written by a customer while visiting Samsung US
Customer Rating
5
I had no idea I'd like it this much!
on August 14, 2025
Posted by: OSDultra
[This review was collected as part of a promotion.] I've always had samsungs for as long as smartphones were a thing. I traded my s23ultra for thw s25ultra and had no idea that I'd notice as much of a difference as I do. I'm super happy with the purchase and I may even give the Galaxy AI a go!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
"Samsung Galaxy S25 Ultra: Still the Superphone to
on August 14, 2025
Posted by: Ali boumeshoul11
The Guardian Review — “Still the Superphone to Beat”
Pros:
Massive 120 Hz display — smooth and visually striking.
Powerful camera system with both 3× and 10× optical zoom.
Strong software support — Samsung offers seven years of OS updates.
Equipped with the latest top-tier Android chip and reliable battery life.
Includes advanced AI features, enhancing daily user experience.
Cons:
The phone is huge and comes with a premium (and steep) price tag.
The S Pen now lacks the Bluetooth capabilities that some previous models offered.
The upgrades feel incremental, lacking a truly standout leap from previous versions.
Some of the AI features are seen as overhyped or not yet fully impactful.
---
Summary
Verdict: The Guardian hails the Galaxy S25 Ultra as "the superphone to beat," thanks to its stellar display, camera prowess, long-term support, and sleek performance. Yet, it also notes the device is expensive, large, and doesn’t push the envelope as dramatically as one might hope — with some AI features feeling more promise than polish.
Written by a customer while visiting Samsung US