Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(20,495 Reviews)
Open Ratings Snapshot
Rating breakdown 20,495 reviews
5 Stars
17,586
4 Stars
2,226
3 Stars
396
2 Stars
127
1 Star
160
86%of customers recommend this product. 
(
1,112 out of 1,290
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Form factor perfected
on August 19, 2025
Posted by: Bdwright
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is, without exaggeration, one of the finest smartphones Samsung has ever produced. From the moment you pick it up, the build quality speaks for itself, sleek, refined, and durable, it feels like a true flagship. The display is nothing short of breathtaking: the brightness, sharpness, and smooth refresh rate combine to make everything, from streaming movies to scrolling social feeds, look spectacular.
Performance is lightning fast thanks to the latest Snapdragon processor, handling multitasking, gaming, and productivity apps with absolute ease. Battery life is another highlight; even under heavy use, it easily powers through a full day, and the charging speeds make quick top-ups effortless. The cameras, as expected, are a photographer’s dream. Samsung continues to lead the industry with incredible versatility, detail, and low-light performance that borders on magical.
Software refinements have made One UI feel more intuitive and polished than ever. Productivity features, especially with the S Pen, feel fluid and natural, making this a true all-in-one powerhouse for both work and play.
The nitpick: the phone is undeniably large and a bit unwieldy for one-handed use. While this is the trade-off for its massive display and battery, some users may find it cumbersome in day-to-day handling.
Verdict: The Galaxy S25 Ultra is the closest thing to a “no compromise” phone on the market.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has great features
on August 19, 2025
Posted by: Ricky1582
[This review was collected as part of a promotion.] Galaxy AI is also!!!!!!
This phone has great streaming and gaming features!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S25 Ultra: The New Apex Predator
on August 19, 2025
Posted by: Chadd1234
[This review was collected as part of a promotion.] Its refined titanium frame and stunningly bright, anti-reflective flat display set the stage for the blistering Snapdragon 8 Gen 4 chip. Next-gen Galaxy Al is seamlessly woven into the experience, feeling faster and more intuitive than ever.
The true magic, however, is the camera system. A larger 200MP sensor delivers breathtaking low-light photos, but the revolutionary variable telephoto lens is the star. Having seamless, crystal-clear optical zoom from 3x all the way to 10x is a game-changer, producing shots other phones can only dream of. The 100x Space Zoom is now so sharp it's genuinely useful.
An uncompromising fusion of power, intelligence, and photographic prowess, the S25 UItra is simply the new benchmark for what a flagship phone should be.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Typical Samsung
on August 19, 2025
Posted by: TheJeff
[This review was collected as part of a promotion.] Been using Samsung for years and has never let me down. The S25 Ultra is a great phone and is more than capable of doing anything and everything I need!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on August 19, 2025
Posted by: Iceblue
[This review was collected as part of a promotion.] I use my phone mainly at home and some streaming , The phone operates smoothly and screen is phenomenal and ease of use is excellent plus. Battery life could be a little better . But the camera is awesome . Definitely would upgrade to and other Samsung phone when the time comes
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best samsung phone ever
on August 19, 2025
Posted by: Nickyknowsbest
[This review was collected as part of a promotion.] I recently upgraded to the Samsung Galaxy S25 Ultra, and I’m beyond impressed with how powerful and smooth this phone is. Samsung really stepped up the game with this one.
Design & Display:
The build feels premium, sleek, and solid in the hand. The screen is absolutely stunning—bright, crisp, and buttery smooth with its high refresh rate. Watching videos, scrolling social media, or just browsing feels like an entirely new experience.
Performance:
This phone is incredibly fast. Apps open instantly, multitasking is effortless, and gaming runs without a hiccup. The battery life is excellent too—I can go through a full day of heavy use without worrying about charging.
Camera:
The camera system is one of my favorite things about the S25 Ultra. The photos are sharp, vibrant, and detailed even in low light. Zoom is crystal clear, and videos look professional-level. It honestly feels like carrying a DSLR in my pocket.
Features & Extras:
I love all the smart features Samsung packed in—customization options, improved S Pen integration, and AI tools that make things quicker and more fun. It feels like the phone learns how I use it and makes everything more seamless.
Final Thoughts:
The Samsung S25 Ultra is hands down one of the best smartphones out there right now. It’s powerful, packed with features, and feels worth every penny. If you’re considering an upgrade, I’d highly recommend it—you won’t be disappointed.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better then the notes by far.
on August 19, 2025
Posted by: J5292b
[This review was collected as part of a promotion.] My phone the S25 ultra is my phone and computer. I use it for work, play ect. It dose everything I need it to do.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
10/10 Would buy again
on August 19, 2025
Posted by: LoveToShopSamsung
[This review was collected as part of a promotion.] The Galaxy S25 Ultra feels like a phone that can handle anything. The screen is gorgeous, smooth, and bright, and the cameras are some of the best I have used. Zoom shots actually look good, night photos are sharp, and everyday pictures come out clean without being overdone. It runs fast whether you are gaming, streaming, or juggling a bunch of apps.
The new AI features are surprisingly useful. Things like live translation, photo editing, and text help actually save time instead of feeling like a gimmick. It is not perfect and sometimes makes mistakes, but most of the time it feels like having a little assistant in your pocket.
It is still a huge phone, one handed use is tough, and while the battery gets you through the day it is not game changing. The software has a lot packed in, which can be helpful but also overwhelming.
The biggest drawback is the price. It is expensive and definitely more than most people need. But if you want the best display, cameras, performance, and now AI features that actually add value, it is an amazing choice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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