Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(29,980 Reviews)
Open Ratings Snapshot
Rating breakdown 29,980 reviews
5 Stars
25,670
4 Stars
3,377
3 Stars
584
2 Stars
164
1 Star
185
86%of customers recommend this product. 
(
1,138 out of 1,329
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
It is one of the best cell phones I have ever had
on September 28, 2026
Posted by: Angelboe117
[This review was collected as part of a promotion.] I really like its camera and its speed, although I do not know why the updates are delayed, there were updates for S26 for the S25, but if it is an excellent device and the battery is spectacular, it would improve the battery a little more and maybe sometimes some errors that with some applications like Spark Driver sometimes will be frozen, but it is because of the application not because of the cell phone and nothing is super fast and a lot of performance.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It is one of the best cell phones I have ever had
on September 28, 2026
Posted by: Angelboe117
[This review was collected as part of a promotion.] I really like its camera and its speed, although I do not know why the updates are delayed, there were updates for S26 for the S25, but if it is an excellent device and the battery is spectacular, it would improve the battery a little more and maybe sometimes some errors that with some applications like Spark Driver sometimes will be frozen, but it is because of the application not because of the cell phone and nothing is super fast and a lot of performance.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my S25 Ultra
on September 28, 2026
Posted by: Dahveedem
[This review was collected as part of a promotion.] I chose the S25 Ultra over my very old S22 for its camera and ultimately AI integration.
Been a great phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Product
on September 28, 2026
Posted by: Luckyguy
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because it’s an absolute tank that handles business without missing a beat, from that anti-glare screen to all-day battery life. The price tag definitely bites, but when you need top-tier reliability every single day, this hardware delivers the receipts.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on September 28, 2026
Posted by: Samsungfanatic001
[This review was collected as part of a promotion.] I chose the s25 ultra since the note series has been discontinued the phone has more features than I could possibly name but we'll worth it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I ABSOLUTELY LOVE my Sam Galaxy S25 Ultra
on September 28, 2026
Posted by: MoeMacLove
[This review was collected as part of a promotion.] ⭐⭐⭐⭐⭐ Absolutely LOVE My Samsung Galaxy S25 Ultra!
I chose the Samsung Galaxy S25 Ultra, and I’m SO glad I did! 😍📱 This phone is absolutely amazing and has exceeded my expectations.
The display is gorgeous—bright, sharp, crystal clear, and beautiful. The camera quality is incredible, especially the zoom and the amount of detail it captures. It’s like having a powerful camera right in my hand!
The phone is FAST, smooth, and packed with features. I love the S Pen, the smart features, the multitasking capabilities, and especially the freedom to customize my phone and truly make it MY own.
And can we talk about RINGTONES? 🎶🙌🏾 I absolutely LOVE that I don’t have to keep paying for ringtones! Being able to personalize my sounds and ringtones without purchasing every little thing is such a great feature.
I chose Samsung because I wanted power, freedom, customization, an amazing camera, and features I would actually use—and the Galaxy S25 Ultra delivers!
I’m STILL discovering new things this phone can do. Samsung, you did your thing with this one! 👏🏾🔥
⭐️⭐️⭐️⭐️⭐️
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25Ultra rocks
on September 28, 2026
Posted by: DroidLifer
[This review was collected as part of a promotion.] So glad that I chose this phone and did not switch brands like the Wifey. She regrets it too. Love the camera functionality ND the ability of editing with the AI part as well. Snapping a distant photo then zooming and increasing resolution is Amazing. Droids for life!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S25 Ultra
on September 28, 2026
Posted by: Denise
[This review was collected as part of a promotion.] Overall, the phone is an excellent device. It is lightweight and can easily fit in a wristlet wallet.
The phone's camera is remarkable. Pictures are clear and the color is spectacular!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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