Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,622 Reviews)
Rating breakdown 20,622 reviews
5 Stars
17,691
4 Stars
2,245
3 Stars
398
2 Stars
128
1 Star
160
86%of customers recommend this product.
(
1,112 out of
1,290)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Great Samsung experience
on August 17, 2025
Posted by: Loveshop
[This review was collected as part of a promotion.] I am very satisfied with this product. The design is modern and elegant, the screen shows vibrant colors with excellent brightness even outdoors. The battery easily lasts a full day of heavy use, and the fast charging feature is extremely convenient. The overall performance is smooth, with apps opening quickly and no interruptions. In general, this is a reliable and high-quality device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Ok For Upgrade
on August 17, 2025
Posted by: ElPadre
[This review was collected as part of a promotion.] I bought this as an upgrade to my S21 Ultra and I should have done my research.
Main complaints are the S-Pen, 5G only setting and texting options.
S-Pen not having the Bluetooth is a big down fall was a nice feature and should been kept. I used it often when doing pictures Always could brag that my Samsung could do more than the other phones.
5G setting was I feel a big let down. I liked having the flexibility to switch between 4 and 5. Usually kept my phone on 4G just had more reliable reception and data abilities. 5G is still very spotty in some areas or just doesn't perform.
As for the texting options it really was needed to be changed. Bubbles or other minor texting issues were not thay big of a deal.
Main complaints are the S-Pen, 5G only setting and texting options.
S-Pen not having the Bluetooth is a big down fall was a nice feature and should been kept. I used it often when doing pictures Always could brag that my Samsung could do more than the other phones.
5G setting was I feel a big let down. I liked having the flexibility to switch between 4 and 5. Usually kept my phone on 4G just had more reliable reception and data abilities. 5G is still very spotty in some areas or just doesn't perform.
As for the texting options it really was needed to be changed. Bubbles or other minor texting issues were not thay big of a deal.
Performance its a Samsung, so you get a good phone over all. Battery life is as expected nothing new there. Cameras always great pictures, have enjoyed the other hand free options to take pictures with the hand gestures.
Other than that let's bring back the S-Pen feature if its the only due able option.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The features onnthis device is exceptionally great
on August 17, 2025
Posted by: KEVS26
[This review was collected as part of a promotion.] My experience with the AI feature is tremendous, I use my device for gaming, photo and video editing, music mixing. I am so attach to it every day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth Upgrade
on August 17, 2025
Posted by: MBROWN23
[This review was collected as part of a promotion.] Transition from my old s21 ultra to the new s25 ultra was easy and painless. The process for transferring all my data from phone to phone went smooth and was easy to understand.
I like the slightly larger screen size compared to the s21. It doesn't feel any bulkier or encumbered with the added size.
Overall very pleased.
I like the slightly larger screen size compared to the s21. It doesn't feel any bulkier or encumbered with the added size.
Overall very pleased.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A must have device
on August 17, 2025
Posted by: Jamesbond007
[This review was collected as part of a promotion.] I liked the The Galaxy AI features in the new S25 Ultra . Easy functionality and light weight
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product's design is aesthetically pleasing, an
on August 17, 2025
Posted by: Spawn1991
[This review was collected as part of a promotion.] Galaxy AI has been an outstanding tool/partner in an every day developing environment we call life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super with wifi and easy-to-use always in night ti
on August 17, 2025
Posted by: Hubab Shteewe
from Phoenix, AZ
Verified Purchase:Yes
Battery is very good and didn't takes longer to be charged
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Made the switch to green bubbles. Not looking back
on August 18, 2025
Posted by: Thejoedean
[This review was collected as part of a promotion.] After years of being on the other side I made the switch. Mainly wanted a better screen. Better battery and to see what the camera was all about. Now I am trying to get everyone to convert. Camera is amazing. Battery is easily 2 days. The anti reflective screen is awesome.
Value
5
Written by a customer while visiting Samsung US