Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(20,629 Reviews)
Open Ratings Snapshot
Rating breakdown 20,629 reviews
5 Stars
17,697
4 Stars
2,246
3 Stars
398
2 Stars
128
1 Star
160
86%of customers recommend this product. 
(
1,112 out of 1,290
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4 out of 5
4
"Powerhouse in Hand"
on August 16, 2025
Posted by: CellProDaddy
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a beast! Its 6.8-inch Dynamic AMOLED display provides an immersive experience. The phone's performance is top-notch, thanks to its powerful processor and up to 16GB of RAM.
The quad-camera setup features a 200MP primary sensor, with remarkable zoom capabilities and excellent low-light performance. Galaxy AI enhances the experience with intelligent scene detection and photo editing.
The 5000mAh battery lasts a day and a half with moderate use, and fast charging is supported. Overall, the S25 Ultra delivers on performance, display, and camera capabilities, making it a top choice for premium flagship seekers.
*Rating:* 4.5/5
*Pros:* Exceptional performance, stunning display, impressive camera, powerful Galaxy AI
*Cons:* Pricey, battery life could be better
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Device
on August 16, 2025
Posted by: MasterJerky
[This review was collected as part of a promotion.] Ultimate Device so far... Waiting on the next Gen Processor before I upgrade again... (Right LOL)
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great photo best camera reliable dependable
on August 16, 2025
Posted by: StevieO
[This review was collected as part of a promotion.] One feature I find very helpful is, Galaxy AI. That feature really helps when you need information on a certain subject. Quick and easy , although I did have to double check because sometimes it doesn't have enough information so I sends something that might not pertain.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has amazing features!
on August 16, 2025
Posted by: Kalkent85
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is less about flashy upgrades and more about refinement—especially showcasing Galaxy AI as a central, evolving experience. It transforms tasks like searching, editing, content creation, and voice control into intuitive, context-aware interactions. If you’re intrigued by smartphones that anticipate and assist, this device delivers in that degree of tech-forward design.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has awesome battery life
on August 16, 2025
Posted by: Thompson6
[This review was collected as part of a promotion.] Galaxy AI is the ultimate best new feature I'm excited to learn more!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone. Best pictures/videos I've ever taken
on August 16, 2025
Posted by: SamFam4life
[This review was collected as part of a promotion.] Love the new phone, quite impressed with pictures and videos with ease, speed is second to none over my Galaxy Note 10+ that I have had since 2018, and that phone never gave an inkling of glitch, still performed great after 7 years. Now that being said, the new S25 ULTRA seems to be lacking in battery performance that I see drops off (with power saver on) just as fast as my old Note 10+ after 7 years of usage. Not sure why that would be,but it does still tell me it's learning usage patterns. Hopefully it will even out soon. The only other issue (with me anyway) is getting used to the power and volume buttons on the opposite side of the phone.....ugh always hitting that dang power button and waking the phone. All in all I am happy so far. I've started with Samsung and if the quality keeps up I'll finish with them as well.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love Samsung
on August 16, 2025
Posted by: JohnS82
[This review was collected as part of a promotion.] The camera quality and the build of the phone have always been great with samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome function and feel
on August 16, 2025
Posted by: Greatphone555
[This review was collected as part of a promotion.] A solid upgrade. Learning new features is easy. Awesome camera. Galaxy AI is a blast, and very helpful. Early review but love it so far
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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