Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,629 Reviews)
Rating breakdown 20,629 reviews
5 Stars
17,697
4 Stars
2,246
3 Stars
398
2 Stars
128
1 Star
160
86%of customers recommend this product.
(
1,112 out of
1,290)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Samsung all the way!
on August 16, 2025
Posted by: JoeyValkyrie
[This review was collected as part of a promotion.] The Samsung S25 Ultra is easily the best phone I’ve ever owned. It stands out with its exceptional performance, combining speed, efficiency, and reliability. Whether I’m managing tasks for work or handling personal projects, it keeps up without lag or delay. Multitasking feels seamless, and the battery life supports my long hours without frequent recharging. The device is also impressively economical in terms of power usage, making it practical for extended daily use. Its display is sharp and vibrant, offering a professional tone that's ideal for both productivity and media consumption. The camera quality is top-tier, delivering clear, detailed shots that rival even some professional setups. From design to functionality, this phone feels thoughtfully built for someone who needs performance and consistency every day. It’s not just a smartphone. It’s a dependable tool specialy with Galaxy AI! that enhances my workflow, business and personal life. Highly recommended for anyone seeking a serious upgrade.
Value
5
Written by a customer while visiting Samsung US
Posted by: Cupps
from Philadelphia, PA
Expertise:Intermediate
Verified Purchase:Yes
I love my new phone am still learning it and to learn all the new features. This is definitely worth it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life. Great memory.
on August 16, 2025
Posted by: Lostmoon420
[This review was collected as part of a promotion.] This phone is truly amazing and stands out in many ways. It boasts excellent battery life and ample memory, along with impressive graphics. The productivity features are top-notch, and the AI capabilities are remarkable; Galaxy AI has come a long way. The personal assistant Bixby is quite impressive as well. Overall, I couldn't be happier with my purchase it's one of the highest quality phones I have ever owned. It's one of the highest quality phones I have ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great camera features!
on August 16, 2025
Posted by: CJ1768
[This review was collected as part of a promotion.] Love using this phone. Just used it at the beach for vacation and it took the best pictures. Galaxy AI helped while I was on while I was there as well to find the best spots to fish and eat! This phone was literally a life saver.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone by far!
on August 16, 2025
Posted by: SamsunghasmeSamsinging
[This review was collected as part of a promotion.] Starting with Performance!
Snapdragon 8 processor provides a powerhouse performance, easily handling demanding tasks like mobile games.
One UI 7's fluidity and lack of crashes, stability issues, or slowdowns.
Display!
The 6.9-inch display is considered the best (in my opinion) on a smartphone, offering a vibrant and immersive experience.
The display is sharp, colorful, and has among the thinnest bezels seen on a phone!
Camera!
The camera system's consistency and ability to produce vibrant, detailed photos.
The zoom range is impressive!
The zoom feature works well, especially when recording video.
More Positives!
Battery life is generally excellent, even after a full day of heavy usage.
Big improvements in the speakers, being they are louder and offer a purer sound.
The integration of AI features, such as Gemini and Circle to Search, are definitely an added bonus!
Snapdragon 8 processor provides a powerhouse performance, easily handling demanding tasks like mobile games.
One UI 7's fluidity and lack of crashes, stability issues, or slowdowns.
Display!
The 6.9-inch display is considered the best (in my opinion) on a smartphone, offering a vibrant and immersive experience.
The display is sharp, colorful, and has among the thinnest bezels seen on a phone!
Camera!
The camera system's consistency and ability to produce vibrant, detailed photos.
The zoom range is impressive!
The zoom feature works well, especially when recording video.
More Positives!
Battery life is generally excellent, even after a full day of heavy usage.
Big improvements in the speakers, being they are louder and offer a purer sound.
The integration of AI features, such as Gemini and Circle to Search, are definitely an added bonus!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra - BEST Galaxy yet!
on August 16, 2025
Posted by: Hubcap
[This review was collected as part of a promotion.] I've had every Galaxy since the S3 and I'm so happy with the new S25 Ultra! At 12gb, it's got more RAM than my PC, and it's super fast on the 5G network.
The Stylus is a nice feature, but I rarely use it.
Phone speakers and microphone work great and I'm truly amazed by the battery life! It lasts for days and I have no complaints. The magsafe charging is nice, but I prefer the "Super Fast" mode from a higher wattage USB C plug.
I added a screen protector and case, but the phone seems pretty tough and robust in its construction.
Overall, very pleased with the device and size. Screen resolution is so high definition that I don't even turn the resolution all the way up in order to save some battery consumption. Beautiful pic and I love using the Dex function... My phone doubles as a PC computer when I wirelessly cast to my Samsung TV. Makes life so much easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on August 16, 2025
Posted by: Godawgs53
[This review was collected as part of a promotion.] Thrilled the look, feel, and function of the new S25. It delivers the quality I've come to expect from Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New and great!
on August 16, 2025
Posted by: Rundas09
[This review was collected as part of a promotion.] We just upgraded from S22 series, and there is a noticable improvement. For starters, I LOVE the way the ultra has regular edges, and isn't using the rounded edges on the screen. They made it hard to place screen protector and cases.
Galaxy AI has made a pretty big improvement as well; it made setting up the phone much easier than I had expected. It's very helpful to navigate through the phone, and the keyboard uses are awesome; it can generate emoji/stickers that I can send.
I use my phone for work and play. I watch movies and the phone screen is elegant and sharp.
For work, I use my phone for emails and pictures, and they are very smooth.
The camera is very crisp as well; the resolution is crazy, and it has amazing features.
For work, I use my phone for emails and pictures, and they are very smooth.
The camera is very crisp as well; the resolution is crazy, and it has amazing features.
The only thing I liked about my old S22-Ultra was the S-Pen; the old pen had Bluetooth and I used that to take pictures and other air commands. The new SPen does NOT have Bluetooth any more. A small inconvenience, but it is noticable.
One of my favorite new features is GPS Service for texting and/or emergency service calls. I often go to remote places and I may not have any service; this is a great way to stay connected
Value
5
Written by a customer while visiting Samsung US