Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(29,307 Reviews)
Open Ratings Snapshot
Rating breakdown 29,307 reviews
5 Stars
25,101
4 Stars
3,290
3 Stars
570
2 Stars
161
1 Star
185
86%of customers recommend this product. 
(
1,137 out of 1,326
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Love samsung
on September 7, 2025
Posted by: Nene88
[This review was collected as part of a promotion.] I love samsung but my new phone s25 ultra is the best. I love the quality of the camara, images,pictures, easy to use and best of all to me is unbreakable. I will never change brand
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 10, 2025
Hi Nene88, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing that you are so happy with the features of your new device, and loving using the camera of your device to capture amazing photos and videos. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Greatest phone to date!
on September 6, 2025
Posted by: sxxtox
Expertise:Expert
Best phone ever made to date. Everything you need from a pocket device, and even more.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 12, 2025
Hi there Sxxtox, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are so pleased with the usage of your device, and finding it to be the best phone you've ever had. We hope you'll reach out to us again in the future any time you have questions or want to share further feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My mini baby portable computer!
on September 6, 2025
Posted by: Iverdan02
[This review was collected as part of a promotion.] More like my hand sized fun-sized laptop!
This phone is an absolute beast—in the best way possible. The display is so crisp and vibrant it feels like holding a mini movie theater, and the AI features? Mind-blowing. I’ve got a personal assistant in my palm that can juggle apps, organize my life, and even help me write smarter texts. The camera setup is next-level—every shot looks like it came from a pro studio, even when I’m just snapping pics of my dog in pajamas.
The S Pen is still here and still magical, perfect for doodling, note-taking, or pretending I’m signing autographs. Battery life? It’s like it sips power instead of guzzling it. And the design—sleek, comfy, and finally ditching those boxy corners for something that actually fits in my hand.
Samsung nailed it. This isn’t just a phone—it’s a tech symphony. Bravo.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 12, 2025
Hey there Iverdan02, we appreciate you sharing your feedback on your Samsung Galaxy S25 Ultra. We love hearing that you are so pleased with the features and capabilities of your device. We hope you'll reach out to us again if any questions arise as you continue using your device, or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good
on September 6, 2025
Posted by: AVz_
from Tx USA
Expertise:Intermediate
Verified Purchase:Yes
Status quo high quality, nothing very wow , but solid.
I would recommend this to a friend!
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 12, 2025
Hey there AVz_, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are overall pleased with the usage of your device. We have provided a link to the complete manual for your device to help you with additional features you may want to integrate in to your usage. We have also shared a link to the Samsung Support Team to offer assistance if you have questions as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is awesome
on September 6, 2025
Posted by: Dbreganza
[This review was collected as part of a promotion.] Topnotch and ultra smooth. I would rate this device 9.5 out of 10
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Great Phone
on September 6, 2025
Posted by: Ammar
from West Bloomfield, MI, USA
Expertise:Expert
Verified Purchase:Yes
A great phone with many features. I had an S20 before it and I liked the swipe down menu better than the S25. I think the old menu provided a better quick access to everyday features
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
MY REVIEW OF THE SAMSUNG GALAXY S25 ULTRA
on September 6, 2025
Posted by: MonkeyDLuffy
[This review was collected as part of a promotion.] I'm absolutely thrilled with the Galaxy S25 Ultra. The camera is phenomenal, capturing incredibly detailed and vibrant photos. The design feels great in my hand, and the battery life is solid, easily getting me through a full day of use.
But what truly sets this phone apart is Galaxy AI. Honestly, it's above and beyond anything I expected. The features are intuitive and genuinely useful—from the amazing search capabilities that make finding information effortless, to the way it enhances everyday tasks. Galaxy AI isn't just a gimmick; it's a powerful and practical tool that makes the phone feel more intelligent and responsive than ever before. It has completely changed how I interact with my device for the better.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Just can't beat them
on September 6, 2025
Posted by: KevinB
from Louisville KY
Expertise:Expert
Verified Purchase:Yes
I'm just hook on samsung products all the note phones an Galaxy phones.The best phone on the market
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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