Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,315 Reviews)
Rating breakdown 28,315 reviews
5 Stars
24,283
4 Stars
3,147
3 Stars
543
2 Stars
159
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4
I really like this phone. It is really easy to nav
on June 29, 2026
Posted by: 12240331
[This review was collected as part of a promotion.] The AI feature is so nice to use. When asking questions, I get a great variety of answers that I will understand.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is great!!
on June 29, 2026
Posted by: RadDad
[This review was collected as part of a promotion.] The phone is great, however I do wish it still took.photos with pen stick from across the room.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on June 29, 2026
Posted by: KELLZ1
[This review was collected as part of a promotion.] I love all the new enhancements on the galaxy AI, editing tools for pictures. All
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Daily Use Samsung 25 Ultra
on June 29, 2026
Posted by: SilenceNoPing
[This review was collected as part of a promotion.] All right so you see Galaxy AI settings on a daily not right now I'm doing outdoor projects so it's helping with creative builds for my Landscaping projects utilize it for my magic card Gathering commander deck builder. It does suck that sometimes the voice assistance doesn't work or reset my phone and it really comes out inconvenient times like when I'm driving and I really need to use the hands-free stuff so that's a really disappointment
Value
2
Response from Samsung USBy R&R Team, July 1, 2026
Hi there SilenceNoPing, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We completely understand how distressing it can be when your device is not operating as intended or expected. We have provided a link to the Samsung Support Team for your convenience. These experts can help you determine the root cause of this experience with your device, and work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Everything I need and more.
on June 29, 2026
Posted by: Laurip
[This review was collected as part of a promotion.] I'm a dog breeder and Ai very helpful with help in photos and videos of puppies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The premier flagship device!
on June 29, 2026
Posted by: SiNEnvy42
[This review was collected as part of a promotion.] From the camera, to the display, to the intuitive galaxy ai, to the ridiculously long battery life. The s26 ultra cements it's reputation as the top phone on the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on June 29, 2026
Posted by: Johnboy
[This review was collected as part of a promotion.] Great phone a lot better than my old phone ai works great with my watch and Bluetooth works great and good range connection to my wifi this is my 3 Samsung phone every time I get a new phone I can't believe how much better they get every phone I have gotten a Samsung phone they last
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
S25 ultra glow and grows.
on June 29, 2026
Posted by: Davicho999
[This review was collected as part of a promotion.] My Samsung Galaxy S25 Ultra is a very impressive phone. Ever since I started taking view pictures, ive noticed that the standard camera is absolutely crazy, capturing great details, but switching to the Pro mode takes the photography experience to an entirely new level with its adjustable controls. I also love the Galaxy AI features, specifically the AI Erase feature, which lets me effortlessly clean up unwanted objects from my shots in seconds. It makes photo editing incredibly fast and fun.While the photography and AI are top-tier, there is room for improvement. I believe that Samsung removing the Bluetooth connectivity from the built-in S Pen has hurt most samsung galaxy ultra users, which completely takes away the ability to use it as a remote camera shutter. Overall this phone is great for gaming as well with the 120 FPS and its strong processer. There's room for new developments but there will never be perfection.
Value
4
Written by a customer while visiting Samsung US