Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(28,315 Reviews)
Open Ratings Snapshot
Rating breakdown 28,315 reviews
5 Stars
24,283
4 Stars
3,147
3 Stars
543
2 Stars
159
1 Star
183
86%of customers recommend this product. 
(
1,135 out of 1,324
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
This product has great features
on June 29, 2026
Posted by: Vibephone
[This review was collected as part of a promotion.] Galaxy AI is a great feature for assistance. I use my phone everyday for working, streaming and taking pictures. I work as a Installer for assembling outdoors and indoors structures for various companies and taking pictures of my work completed for successful submission. Galaxy Ai puts everything in to one piece. When responding to customers by email AI does the trick of putting everything in a customized form for me. These are just some of the features I used everyday.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Spec beast
on June 29, 2026
Posted by: 3shybrid
[This review was collected as part of a promotion.] I bought this because it is the most powerful android on the market that is not from china. Only way I walk away from the ultra is if it is loosing the s pen
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Best Phone
on June 29, 2026
Posted by: Prettyblue2
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra, especially with the new Galaxy AI feature, seems to elevate the smartphone experience significantly. The AI enhancements improves the camera capabilities, making it easier to take stunning photos with smart scene recognition and optimized settings, love it because I have the best photos. Performance-wise, the AI can streamline multitasking and app management, making everything feel smoother and more intuitive. Overall, it’s an exciting blend of cutting-edge technology and user-friendly design that enhances daily tasks and offers a more personalized experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is a great upgrade very fast, wifi 7
on June 29, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Galaxy AI is a great addition shows me things I didn't know
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product had the greatest feature
on June 29, 2026
Posted by: Tinkbaby
[This review was collected as part of a promotion.] Phone calls text messages games photos. Google watching movies sending emails
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone for productivity and battery life
on June 29, 2026
Posted by: Lonewolf6098
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a great phone for staying productive at or away from work. It features a 200mp camera that takes the sharpest pictures I've ever seen from a phone. Its battery life is amazing and keeps you up and running for long periods. It has a stylus where you can even take notes on your lock screen and more. It features the latest AI that is incorporated in the phones features. Gemini is the best assistant that you can have for productivity. From help with your resume, to creating music. Gemini, and Samsung together will help you.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this Phone
on June 29, 2026
Posted by: Rachel
[This review was collected as part of a promotion.] I love this phone. I have dropped it so many times on my torazo floors and it works as good as day 1. I love Gemini all I have to do is speak my question and the answer is there. I have always used Samsung products and they get better evey year.
Thank you Samsung
Rachel
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ease of Use
on June 29, 2026
Posted by: DaProfessional
[This review was collected as part of a promotion.] Galaxy AI is easy to use. Especially for translation on the go.
Photos and videos are always crisp.
The calendar functions keep me well organized.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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