Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,942 Reviews)
Rating breakdown 20,942 reviews
5 Stars
17,972
4 Stars
2,277
3 Stars
404
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,116 out of
1,294)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Great powerhouse of a phone
on August 4, 2025
Posted by: SamsungLover4Lyfe
[This review was collected as part of a promotion.] I love this phone. I upgraded from an S22 ultra and the change was night and day. I really like the integrated galaxy AI that makes ai function quick and seamless. I like that they kept the pen it's really nice when jotting down notes and quick memos. The battery lasts all day no problem even for a power user. Pictures are crisp and the screen is super bright.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone terrible battery
on August 4, 2025
Posted by: Latin64Ghost
[This review was collected as part of a promotion.] With all the advances in technology, this phone is amazing. The only issue I have is eith the battery life. I've done all the suggestion to save the battery, but it just seems to drain even when not using the phone. I really wish samsung improved the battery. The phone is great size and the screen is amazing but that one issue is what hurts this phone over all. The galaxy AI is very helpful and love using it all the time.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Newer ultra after a flip
on August 4, 2025
Posted by: Wolfie220
[This review was collected as part of a promotion.] I mostly use my ultra for medical purposes, but I enjoy watching videos on social media and taking pictures. I am noticing this camera does not seem to be as clear focused up close as some earlier models I've dealt with. Takes forever to scan the qr code on my dexcom in the omnipod app but hey, maybe thats an app flaw not a phone flaw. I have yet to try out the Galaxy AI seems so foreign to me. But overall 4/5 reverting back to a larger model from my flip 6.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Super fast
on August 4, 2025
Posted by: Randy26
[This review was collected as part of a promotion.] Galaxy AI is great super fast processor and sharp pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy s25 ultra
on August 4, 2025
Posted by: Darklight14
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra for a few months now, and it’s easily the most refined phone Samsung has put out. The design feels premium with its flat display and titanium frame, and the screen is crazy bright—no issues seeing it outdoors. Performance-wise, it handles everything I throw at it without slowing down. Whether I’m gaming, editing photos, or juggling a bunch of apps, the phone stays smooth and fast.
The cameras are what really stand out. The 200MP main sensor is sharp, and the zoom quality, especially the 5x and 10x, is surprisingly good even in low light. I took photos at a concert from way in the back and still got solid shots. The upgraded ultra-wide lens makes a noticeable difference too—images aren’t soft like older models. I do wish Samsung toned down the saturation a bit, but for most people, the photos look great straight out of the camera.
Battery life has been strong. I end most days with around 30 percent left, even with heavy use. Charging is fast enough for me, and reverse wireless charging comes in handy for accessories. The new AI features are subtle but useful—Circle to Search and writing assist are the ones I’ve actually used regularly. Overall, it’s not a huge leap from the S24 Ultra, but if you’re coming from anything older, it feels like a big upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy s25 ultra is a great product
on August 4, 2025
Posted by: Sulemanjohn777
[This review was collected as part of a promotion.] Galaxy AI is great for phone dialer, messaging, and photo gallery. This creates a seamless and intuitive user experience
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
User friendly Galaxy AI is amazing. Pics are great
on August 4, 2025
Posted by: Coffee2cream
[This review was collected as part of a promotion.] Love the Galaxy AI pictures are top quality, never any lag when playing games, phone is very user friendly. I have captured some amazing photos. Sound is awesome. I truly love all the features that my phone offers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Blown away by the performance and camera!
on August 4, 2025
Posted by: sweetdhaka
[This review was collected as part of a promotion.] I usually don’t write product reviews, but I felt this one deserved it—especially since I had a chance to share my experience and possibly win a review prize.
I’ve been using the Samsung S25 Ultra for a few weeks now, and I’m genuinely impressed. The speed is next level. Apps open instantly, multitasking is seamless, and the phone hasn’t lagged once, even with heavy use. The display is just beautiful—bright, crisp, and incredibly smooth. Watching videos and scrolling through social media feels noticeably better than my previous phone.
What really surprised me was the camera. I’ve taken photos in all kinds of lighting, and the results have been consistently stunning. The zoom is no joke—it actually works well, which I didn’t expect.
Battery life easily lasts me a full day, and I like how quickly it charges when needed. The overall design feels premium without being too heavy in the hand.
If you’re considering an upgrade, I’d definitely say this is worth it. I’m really happy I made the switch.
Value
5
Written by a customer while visiting Samsung US