Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(30,157 Reviews)
Open Ratings Snapshot
Rating breakdown 30,157 reviews
5 Stars
25,820
4 Stars
3,403
3 Stars
584
2 Stars
165
1 Star
185
86%of customers recommend this product. 
(
1,138 out of 1,329
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Best phone yet!
on August 17, 2026
Posted by: ROMERO
[This review was collected as part of a promotion.] Absolutely blown away by my Samsung Galaxy S25 Ultra! From the gorgeous display and premium build quality to the incredible camera system and lightning-fast performance, this phone truly feels like a flagship in every sense of the word.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My 25 ultra is the best
on August 17, 2026
Posted by: Elchuy29
[This review was collected as part of a promotion.] I chose Samsung because it is a lot easier phone then I phone to do anything. Plus it connects to my Samsung TV very easy, so if I need to watch something from my phone into my TV is awesome to do it from my Samsung phone. The camera it's great also and all of it's features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has great features. Love this phone.
on August 17, 2026
Posted by: Sassy90
[This review was collected as part of a promotion.] I chose the samsung galaxy s25 ultra because of all the great features it came with. I love everything about this phone and how easy it is to navigate everything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on August 17, 2026
Posted by: Geemoney
[This review was collected as part of a promotion.] Reliable and convenient. : Best overall performance and productivity. Reviewers praise the Snapdragon 8 Elite Gen 5 chip, fast 60W charging, and the world's first built-in privacy display, though note the screen can look slightly less crisp due to pixel arrangement
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The camera on this phone is amazing.
on August 17, 2026
Posted by: Foreverasamsunggirl
[This review was collected as part of a promotion.] I chose this phone because I am a nurse and wanted a phone I could rely on. I need the pen to help out with things that need signing. Also, I go to a lot of concerts and the picture quality of this phone is incredible!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 Ultra
on August 17, 2026
Posted by: Linda118
[This review was collected as part of a promotion.] I chose this phone as an upgrade! Absolutely Love this phone! Never gives any problems. Easy to use! Never cracked screen!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Samsung has great features.
on August 17, 2026
Posted by: LovemySamsungS25Ultra
[This review was collected as part of a promotion.] I cjose the S25 Ultra based on the phones user friendly features as well as the high quality pictures. The versatile pen is also a.plus. I am very happy with my Samsung S25 plus.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Charging still glitchy
on August 17, 2026
Posted by: Moonshot
[This review was collected as part of a promotion.] I replaced the S23 with the S25 because the charging port wouldn't charge the phone. Ive had the S25 for 8 months and I'm starting to have charging issues. I hope the phone will outlast this. May cause me to choose alternative phone infrastructure.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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