Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(20,976 Reviews)
Open Ratings Snapshot
Rating breakdown 20,976 reviews
5 Stars
18,002
4 Stars
2,281
3 Stars
404
2 Stars
129
1 Star
160
86%of customers recommend this product. 
(
1,116 out of 1,294
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Great phone
on July 30, 2025
Posted by: C2orey
[This review was collected as part of a promotion.] Easy to ues, has faster processing, big enough screen, and surprising I've drop this phone so many times in my shop especially while im on a car lift and my screen has never broke yet so I would say pretty durable. With that being said I do have the liquid glass protector on it and 10/10 recommend you get it along with this phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product got great futures
on July 30, 2025
Posted by: BigSam
[This review was collected as part of a promotion.] NO PURCHASE NECESSARY TO ENTER OR WIN IN THE SAMSUNG “GALAXY REVIEW” SWEEPSTAKES. Open to legal residents of the 50 US & DC, 18 or older. Void where prohibited. Sweepstakes starts 5/30/25 and ends 8/25/25 at 11:59 PM ET. For qualifying product models and Official Rules, which govern, click here. Sponsor: Samsung Electronics America, Inc. click here.
Sponsor: Samsung Electronic
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 Ultra + Galaxy AI: A Powerhouse
on July 30, 2025
Posted by: Atul016
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra for a few weeks, and it’s by far the best smartphone I’ve owned. Whether I’m streaming sports, gaming, movies, or working remotely, this phone keeps up with everything—fast, smooth, and effortless.The display is brilliant—super crisp and clear, making everything from YouTube to Netflix look amazing even when I’m outside. Gaming is a joy; Genshin Impact runs flawlessly—no lag or overheating thanks to Snapdragon 8 Elite and the high refresh rate.Galaxy AI features are a real game-changer in daily use. Things like live translation, smart photo editing, automatic note sorting, and converting handwriting to text make my workflow smoother and save me time every day. Combined with the S Pen for quick notes or sketches, the S25 Ultra is perfect for work and creativity.The camera setup is incredible—the 200MP sensor takes detailed photos, low-light shots look great, and the zoom is shockingly good for capturing events and everyday life.Battery life gets me through busy days easily, and fast charging is a huge plus.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is awesome to use and customize anyth
on July 30, 2025
Posted by: BatMan
[This review was collected as part of a promotion.] I use my phone for my personal use and browse Google. Play games. Have good camera
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lovely Phone all arround
on July 30, 2025
Posted by: FrankieTpa
[This review was collected as part of a promotion.] I use my S25 Ultra for my business, I love the food pictures my Phone produces and also love how great the Galaxy AI gets rid of any unwanted detail on my pictures. I also love how great and amazing the screen is! I love how great it works even with the crazy summer heat and sun!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I enjoy how easy it is to use
on July 30, 2025
Posted by: STee24
[This review was collected as part of a promotion.] Ai makes my searches quick, I use my device for just about everything
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone !
on July 30, 2025
Posted by: Anonymous
from Sweet Home Oregon
Expertise:Intermediate
Verified Purchase:Yes
Great phone. Sharp pictures and faster response time.
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the new Galaxy S25 Ultra.
on July 30, 2025
Posted by: Andrade98
[This review was collected as part of a promotion.] I see very different things in this phone than the previous one. It's the phone we were all waiting for: a faster processor, super-fast charging, the AI is a very useful system, and I'm satisfied with its audio and screen quality. The new, modernized titanium side is mega-cool. I love Samsung Galaxy, it's like a dream come true!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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