Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,039 Reviews)
Rating breakdown 21,039 reviews
5 Stars
18,054
4 Stars
2,288
3 Stars
408
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,118 out of
1,296)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Phone review
on July 28, 2025
Posted by: Bluceipher
[This review was collected as part of a promotion.] I really love this phone very fast great screen best camera I have ever seen and very tough
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera quality is 10/10
on July 28, 2025
Posted by: Tsukasa
[This review was collected as part of a promotion.] I love using my S25 Ultra especially its Galaxy AI, its able to help me in multiple ways such as removing unwanted objects in a picture
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is an amazing company with amazing phones
on July 28, 2025
Posted by: markylee
[This review was collected as part of a promotion.] Samsung phones have so many unique and helpful features such as the Health app and Samsung pass
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Took 6 months but finally no more bluetooth proble
on July 28, 2025
Posted by: Momofmany
[This review was collected as part of a promotion.] I like the Ultra 25 but it took 6 months for the Bluetooth problem to be fixed. That cost me multiple phone calls and visits to the repair shop. The fix must have been done during an update. Now I can use Bluetooth in my car and when I am done the Bluetooth works for my other devices.
Bluetooth problem aside the Ultra 25 was easy to set up and connect to other devices. I wear hearing aids so connectivity is important. I'm learning AI but having AI on the phone has enhanced my learning curve.
Widgets and backgrounds are a piece of cake to add or change. Again for someone a bit older this phone makes learning new things, even AI, easy.
Bluetooth problem aside the Ultra 25 was easy to set up and connect to other devices. I wear hearing aids so connectivity is important. I'm learning AI but having AI on the phone has enhanced my learning curve.
Widgets and backgrounds are a piece of cake to add or change. Again for someone a bit older this phone makes learning new things, even AI, easy.
Value
3
Response from Samsung USBy R&R Team, August 5, 2025
Hello Momofmany, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We understand how frustrating it is when your device is not operating as intended or expected. We are pleased to hear you have been able to resolve the frustration with the Bluetooth connection of your device. We have provided a link to the Samsung Support Team for your convenience, if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This flagship phone is amazing!
on July 28, 2025
Posted by: UGOTTALUVMONT
[This review was collected as part of a promotion.] This phone has become essential to my daily routine, seamlessly integrating into every aspect of my life. From managing my morning schedule with intelligent notifications and using Galaxy AI for quick article summaries, to leveraging Live Translate for international calls and Note Assist for meeting notes, it's a productivity powerhouse. Features like Circle to Search and generative photo editing further enhance its utility, making everyday tasks smoother and more enjoyable. It's truly more than just a phone; it's a vital tool that consistently simplifies and enriches my daily life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great over all phone
on July 28, 2025
Posted by: Maxp0wers
[This review was collected as part of a promotion.] My Samsung S25 Ultra ua a great over all phone. I take pictures every day for work and the quality is amazing. Pictures load fast. Overall for what I need this is perfect!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best yet
on July 28, 2025
Posted by: DeeEazy
[This review was collected as part of a promotion.] I love Galaxy AI
Galaxy AI has made life so much simpler. I use it for work, hom, & gaming. This phone is the complete package. I recommend that you upgrade as soon as you can or youre missing out!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 28, 2025
Posted by: Muddysquirrel
[This review was collected as part of a promotion.] I love this phone the screen is a good size and I haven't had a single issue with phone I will continue to get samsung phones
Value
5
Written by a customer while visiting Samsung US