Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,071 Reviews)
Rating breakdown 21,071 reviews
5 Stars
18,081
4 Stars
2,293
3 Stars
408
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,119 out of
1,297)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Beautiful phone
on July 28, 2025
Posted by: Badmoose
[This review was collected as part of a promotion.] Galaxy AI is where its at. I love this phone and what it can do
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid performance
on July 28, 2025
Posted by: Ifmaster
[This review was collected as part of a promotion.] Samsung phones never let you down and have great features. The galaxy Ai is top notch. Simple interface my 3 year old can navigate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on July 28, 2025
Posted by: Lovelylady
[This review was collected as part of a promotion.] Love it. Samsung is an amazing phone, love the Samsung AI being so accessible, the photo and quality of the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Masterpiece of Mobile Technology
on July 28, 2025
Posted by: TheInsightScoop
[This review was collected as part of a promotion.] From the moment of unboxing, the S25 Ultra feels exceptionally premium. The build quality is impeccable, with a stunning new display that is remarkably bright and vivid. Performance is absolutely flawless and instantaneous, handling the most demanding applications without a hint of lag. The true star is the camera system, which captures breathtakingly detailed photos and stable video in any light. Galaxy AI has evolved into an even more powerful and intuitive assistant, seamlessly enhancing productivity and creativity. For the sheer power and cutting-edge functionality it provides, the value is undeniable. There are simply no cons; it's a perfect device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great speed, but same keyboard issues.
on July 28, 2025
Posted by: Anasun
[This review was collected as part of a promotion.] There's not a lot different to tell the truth except speed and memory. The keyboard still picks the incorrect words and does not pick up intuitively what I am trying to type and corrects spelling to words that just don't make sense. I think ai could do a better job with that. The voice to text is much more reliable with this phone. And the speed of uploads and memory capability is increased exponentially, which I really appreciate.
Looking forward to more upgrades to samsung Ai and galaxy Ai.
Looking forward to more upgrades to samsung Ai and galaxy Ai.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!
on July 28, 2025
Posted by: Cierra777
[This review was collected as part of a promotion.] To start off it's matter which i love and very sleek. I love using the AI effects when altering photos or even the apps that come with it like adult coloring which is very therapeutic. The camera pixels are amazing as well, you can zoom in and get great detail. I love my S25 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Impressed
on July 28, 2025
Posted by: Parrish14
[This review was collected as part of a promotion.] I had my Note20 Ultra for years as I missed the Note series! But after some waiting and excitement for a new OS and device I got my S25! I was really impressed and very happy with my new phone. I have had samsung products all my life and I am continously satisfied with the ingenuity. Thanks!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a device that is top of its class
on July 28, 2025
Posted by: carnage5042
[This review was collected as part of a promotion.] Galaxy AI intergation in this device is good. It largely is able to get what I need done, but it does at time run the risk of being a gimmick. Tutorials on how to usr the device to its fullest potential are useful, I just wish they were more intuitive generally. The live call translation is okay, but generally unreliable. Needs a lot of work. The note assist and summary features are likely the best and most useful bits of Galaxy AI. I would argue that the Now Brief is only useful if you have a supplementary ring or smartwatch. Otherwise, it's next to useless.
Camera is awesome, screen is awesoms, phone feels nice and sleek, battery is very reliable and lasts long. I use my phone for everything. I like that Gemini is also integrated into the phone locally. Gemini sometimes is a little weird when using it whilst the phone is locked (it turns off randomly at times). I like the S-Pen.
Value
5
Written by a customer while visiting Samsung US