Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(29,012 Reviews)
Open Ratings Snapshot
Rating breakdown 29,012 reviews
5 Stars
24,860
4 Stars
3,245
3 Stars
563
2 Stars
160
1 Star
184
86%of customers recommend this product. 
(
1,137 out of 1,326
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
This product is pretty awesome
on September 25, 2025
Posted by: Gadgetmom
[This review was collected as part of a promotion.] It has awesome battery life. Love the big screen. It can multi task with out slowing down. Watching videos on it is great. Editing photos and video is fantastic! It actually controls all my other devices and charges them. Pretty tough for a phone too. I do a lot of stuff I can do on my pc just on a smaller scale of a screen. I don't have to wait till I get home to sit infront of my pc or pull out my laptop just to do business work and papers.. galaxy Ai is also a nice assistant for seamless productivity.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
5 Star. Prfect phone as expected from Samsung
on September 25, 2025
Posted by: TBS25ULTRA
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a month now, and I can confidently say this is the best smartphone I’ve ever owned. Samsung has truly outdone itself — from performance to camera, to the incredibly intelligent Galaxy AI, everything about this phone feels futuristic and polished.
Battery Life & Performance
The battery easily lasts me all day, even with heavy use. Multitasking, gps navigation, meetings, it handles everything without a hiccup, thanks to the blazing-fast processor and improved thermal efficiency.
Galaxy AI — The Star of the Show
This is where the S25 Ultra really stands apart. Galaxy AI is more than just smart — it's intuitive. From real-time translation during calls and messages, to AI-powered photo editing that removes shadows and reflections flawlessly, it's like having a personal assistant and creative studio in your pocket.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
25ultra great phone smooth. Very cool design . S25
on September 25, 2025
Posted by: Soccerizmahstyle
[This review was collected as part of a promotion.] Great phone. Easy to use . Adjusted and runs so fast and smoothly now. Love the design and color
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung for Life
on September 25, 2025
Posted by: KenzieKat
[This review was collected as part of a promotion.] I have the new Samsung S25 Ultra and i absolutely love it! The camera is flawless, my pictures come out so clear and I love the Motion picture.
I also use my phone for work. I keep track of my hours/ clients lists in Notes. I'm also an on-call support coordinator and I love talking to text for when I'm driving and I need to respond urgently to a nurse.
I can't say enough about how much more this phone keeps me proficient!
The Samsung S25 Ultra will not disappoint, whether for work or play. Highly recommend!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent product.
on September 25, 2025
Posted by: Al B
from Florida
Expertise:Expert
Verified Purchase:Yes
Excellent product, excellent camera, best android device. Stylish design.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is beautiful phone
on September 25, 2025
Posted by: yasercheema
[This review was collected as part of a promotion.] Love this phone
Great phone
Beautiful
Like it
Unbelievable
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has nice features .
on September 25, 2025
Posted by: Candy39
[This review was collected as part of a promotion.] I love this phone I love the features. I love the camera. It takes pretty good pictures. I love interacting with AI. Gemini is pretty good. It helps me out a lot.
The pbone in general is very good. It's like a computer. I don't have to use my computer. I just do everything I need to do on it i love the speed of it it very easy to used.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic S25 Ultra
on September 25, 2025
Posted by: BAD2THEBONE
[This review was collected as part of a promotion.] I utilize my S25 Ultra for all sorts of financial tasks, as well as storing my precious memories in the form of photos. The artificial intelligence embedded in this device is nothing short of extraordinary. Its capabilities are truly remarkable and have significantly improved my daily routine.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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