Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,087 Reviews)
Rating breakdown 21,087 reviews
5 Stars
18,095
4 Stars
2,295
3 Stars
408
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,119 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Is the best !!!!!!!
on July 28, 2025
Posted by: Magician
[This review was collected as part of a promotion.] It's not just a gimmick; it's integrated right into your phone and always ready to help. I've been testing it on my Galaxy S24, and it's incredibly smooth.
My Favorite Features:
* Magical Photo Editing: Forget complicated apps. With Galaxy AI, you can move or remove objects from your photos with just a tap. Did someone photobomb your perfect shot? Gone!
* Seamless Communication: Imagine real-time translations during your calls. It's mind-blowing! You can also change the tone of your messages (formal, casual) and get instant note summaries.
* Pro-Level Productivity: Record meetings or lectures, and the AI will not only transcribe them but also summarize them, identifying each speaker. Plus, it summarizes web pages so you can get straight to the point.
* Smart Daily Assistance: With the "Now Bar," quickly access your workout data, music, and notifications. It's like having a personal assistant who really knows you.
How Does It Work?
Part of the magic comes from Google's Gemini Nano, and Samsung continues to explore partnerships with companies like OpenAI to improve it even further. While some features use the cloud, the goal is to process most tasks directly on your phone for faster, more private experiences.
Is It Worth It?
Absolutely! Galaxy AI is useful, intuitive, and fully integrated. If you're looking to upgrade your smartphone or you're the lucky winner of our giveaway, I promise Galaxy AI will transform the way you use your phone.
I hope this mini-review was helpful
My Favorite Features:
* Magical Photo Editing: Forget complicated apps. With Galaxy AI, you can move or remove objects from your photos with just a tap. Did someone photobomb your perfect shot? Gone!
* Seamless Communication: Imagine real-time translations during your calls. It's mind-blowing! You can also change the tone of your messages (formal, casual) and get instant note summaries.
* Pro-Level Productivity: Record meetings or lectures, and the AI will not only transcribe them but also summarize them, identifying each speaker. Plus, it summarizes web pages so you can get straight to the point.
* Smart Daily Assistance: With the "Now Bar," quickly access your workout data, music, and notifications. It's like having a personal assistant who really knows you.
How Does It Work?
Part of the magic comes from Google's Gemini Nano, and Samsung continues to explore partnerships with companies like OpenAI to improve it even further. While some features use the cloud, the goal is to process most tasks directly on your phone for faster, more private experiences.
Is It Worth It?
Absolutely! Galaxy AI is useful, intuitive, and fully integrated. If you're looking to upgrade your smartphone or you're the lucky winner of our giveaway, I promise Galaxy AI will transform the way you use your phone.
I hope this mini-review was helpful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on July 28, 2025
Posted by: Gratefulness1
[This review was collected as part of a promotion.] Love this product, it is a great product with lots of extras! The sleek feel is amazing. The quality of videos and gaming is awesome. I love Samsung products and would choose them over and over again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It works ok
on July 28, 2025
Posted by: PAY4FUN
[This review was collected as part of a promotion.] My phone works ok but it has a tendency to drop calls. I don't know if it has anything to do with galaxy AI
Value
3
Response from Samsung USBy R&R Team, August 5, 2025
Hello there, we appreciate you sharing your feedback on your Samsung Galaxy S25 Ultra. We know how important the reliable connection of your device is to you for your phone calls every day. We have provided links to a few troubleshooting guides to assist you with this experience at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on July 28, 2025
Posted by: Johndope
[This review was collected as part of a promotion.] It's a great phone has alot of good features it's fast and the speakers are very loud easy to set up and connects to every thing great has a great display has galaxy Ai witch is great to
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has great features
on July 28, 2025
Posted by: Damansham
[This review was collected as part of a promotion.] I love the galaxy a.i. it's really really really cool
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Lags & auto correct
on July 28, 2025
Posted by: Shellanne
[This review was collected as part of a promotion.] So far most things work great! The AI needs help! It gets confused, ALOT! The auto correct is annoying when its the wrong word, wrong punctuation etc....
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable phone.
on July 28, 2025
Posted by: Nikki88
[This review was collected as part of a promotion.] Its a very good phone. I had it since February of this year. I never had any connection problems at all. The AI works very well especially making calls.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great phone with added features for photos
on July 28, 2025
Posted by: Rennea
[This review was collected as part of a promotion.] I do a lot of photos, and this. That's a Greek photo app. For editing as well as camera for capturing exceptional images.
Value
5
Written by a customer while visiting Samsung US