Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(29,978 Reviews)
Open Ratings Snapshot
Rating breakdown 29,978 reviews
5 Stars
25,668
4 Stars
3,377
3 Stars
584
2 Stars
164
1 Star
185
86%of customers recommend this product. 
(
1,138 out of 1,329
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Love my Samsung
on September 28, 2026
Posted by: Android76
[This review was collected as part of a promotion.] I have been buying Samsung for as long as I can remember this is the best of the phones cant wait to get the 26 Ultra!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love galaxy phones
on September 28, 2026
Posted by: Tonkatruck
[This review was collected as part of a promotion.] I chose galaxy phones over all others, they have amazing features, the cameras can zoom in extremely far and very well, signal is picked up every where. Streaming movies, shows, games anything is very clear and nothing drops or freezes.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone up to date
on September 28, 2026
Posted by: Legend
[This review was collected as part of a promotion.] I've always used Samsung as my go to phone. Now it seems like everybody's trying to copy off of it it's hilarious. Things that you see now Samsung been had from AI to voice command and it's steady improving. Sooner or later I want have to touch my phone no more you guy's are the best keep up the good work.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone. But not as good as S23 on battery li
on September 28, 2026
Posted by: Lvnisez
[This review was collected as part of a promotion.] Battery doesn't last. Need to charge it mud day. S23 I could go 24 hours same usage. Otherwise its OK phone. And this one doesn't have a Bluetooth stylis.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on September 28, 2026
Posted by: Rlt1096
[This review was collected as part of a promotion.] I chose to stay with Samsung S series Ultra because of the functionality and reliability. Never had issues with any Samsung products we ever had.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Premium phone, premium media experience.
on September 28, 2026
Posted by: Schnurd
[This review was collected as part of a promotion.] Such a nicely made and great feeling phone to hold. Amazing photos, videos, and media viewing experience. The additional features of things such as the wireless fast charging, S-pen, and Galaxy AI make it a powerhouse tool in your pocket.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s25 ultra
on September 28, 2026
Posted by: KatieA
[This review was collected as part of a promotion.] I chose the s25 ultra because really like having a pen when writing notes and invoices. I also really love the size of the screen and its very easy to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My device
on September 28, 2026
Posted by: Brownsuga
[This review was collected as part of a promotion.] I have always gotten Samsung devices, and I am happy that I chose the Galaxy S25 Ultra; it works well with my Samsung Galaxy Watch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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