Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,097 Reviews)
Rating breakdown 21,097 reviews
5 Stars
18,104
4 Stars
2,296
3 Stars
408
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,119 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Perfect for Work and Entertainment
on July 28, 2025
Posted by: KEVIN82
[This review was collected as part of a promotion.] I’ve been using my Samsung device daily for both work and personal life, and I’m genuinely impressed. The performance is smooth even with multitasking, which is great for video calls, editing documents, and managing emails. After work, I use it for streaming movies and playing mobile games — the screen quality and sound are excellent. The battery life easily lasts through a busy day, and I appreciate the fast charging feature.
It’s also lightweight and sleek, making it easy to carry around. Overall, it has improved my productivity and added convenience to my daily routine. I highly recommend it for anyone needing a reliable all-in-one device.
It’s also lightweight and sleek, making it easy to carry around. Overall, it has improved my productivity and added convenience to my daily routine. I highly recommend it for anyone needing a reliable all-in-one device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on July 28, 2025
Posted by: Missysoreal
[This review was collected as part of a promotion.] I live the galaxy Ai features. Also the screen resolution is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra camera
on July 28, 2025
Posted by: Ozzysmom
[This review was collected as part of a promotion.] I upgraded from the s23 ultra and wasn't sure if there would be a big difference in the camera but boy was I wrong. Pictures are so much clearer! Love my new phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone i have ever owned
on July 28, 2025
Posted by: Deadracoon
[This review was collected as part of a promotion.] This phone is fantastic. Fast, storage. I use mine more than my computer. I do wish the styles had Bluetooth
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great photo and editing options
on July 28, 2025
Posted by: VeiledValkyrieX
[This review was collected as part of a promotion.] Takes quality photos, battery life is optimal, storage is good. The only thing I really wish they hadn't changed was the stylus. Going back to basics can work, just not in this instance.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not much compatible with social media
on July 28, 2025
Posted by: Alisha
[This review was collected as part of a promotion.] I haven't found that is worth the price. There's no compatibility with social media, therefore, the upload quality is poor.
You can't take photos with the spen either.
You can't take photos with the spen either.
Value
3
Response from Samsung USBy R&R Team, July 28, 2025
Hey Alisha, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We completely understand how important specific features of your device are to you every day. We have provided a link to the complete manual for your device that highlights the use of hand gestures and voice commands compatible with the camera of your device. We have also shared a link to an article to help you with the different camera features of your device to help you select the settings most compatible with the requirements of your favorite social media apps. We have lastly, shared a link to the Samsung Support Team if you would ever like additional assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Wonderful Phone with One Flaw
on July 28, 2025
Posted by: Pappabear302
[This review was collected as part of a promotion.] GalaxyAI is amazing this phone does wonders the camera is superb 👌 the lighting is amazing the only downside to this amazing piece of work is the shutter button and Bluetooth ability on the S-PEN was very bummed out about that never the less what a true piece of art i have and always will be a galaxy guy if your in the market for a phone I highly suggest choosing this phone the S25 Ultra thank you Samsung for all your hard work and dedication!!!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
S25U is the phone!
on July 28, 2025
Posted by: Daaaavid
[This review was collected as part of a promotion.] Great use of Galaxy AI in the phone, it's a sturdy and stable daily driver.
Value
4
Written by a customer while visiting Samsung US