Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,125 Reviews)
Rating breakdown 21,125 reviews
5 Stars
18,128
4 Stars
2,299
3 Stars
409
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,120 out of
1,299)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Best phone ever
on July 26, 2025
Posted by: Two4one091528
[This review was collected as part of a promotion.] S25 ultra is the best phone samsung has produced so far, cameras excellent, ai perfect
Value
5
Written by a customer while visiting Samsung US
Posted by: Robe
Expertise:Beginner
Verified Purchase:Yes
I like the phone. It has nice features, the cameras are nice. It's has the quality you'd expect from Samsung.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing quality
on July 26, 2025
Posted by: Dizzybuy
[This review was collected as part of a promotion.] The titanium frame and large glass panels give a sense of quality and durability nit matched by any other phone I have seen. The cameras are amazing and with the integration of galaxy ai you can tune the pictures however you want.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 26, 2025
Posted by: Superbeast
[This review was collected as part of a promotion.] The Galaxy AI is very convenient at times. The picture and video quality are amazing. It's very sleek looking and feel. Very satisfied
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I miss the electromagnetic sensor
on July 26, 2025
Posted by: Dm0607
[This review was collected as part of a promotion.] I miss the electromagnetic sensor, in my S21 ultra I used a lot
Value
3
Response from Samsung USBy R&R Team, July 28, 2025
Hi Dm0607, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra. We know how important specific features of your device are to you every day. Without knowing the specific usage you are attempting to accomplish, we have provided a link to the Samsung Support Team. They can work with you to review any and all options for the task you are attempting. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Great functions and features
on July 26, 2025
Posted by: Adanely39
[This review was collected as part of a promotion.] The social media platforms I use look great, not slow at all, and move quickly. The audio and video quality are great with automatic mode, but if we start moving them manually, we get a sharper and better photo. With the help of Galaxi AI, we can make it look even better by erasing unwanted items, adding others without losing quality, and redoing permanent deletions. The quality of writing with the pencil on notes or text is also fluid and efficient. When playing a game, it loads very smoothly without delays or slow opening.
Galaxi AI has amazed me with its practical and useful features. You can ask this assistant anything you want in text or audio, and it will describe it to you, also helping you with translations or even speaking in real time!
Galaxi AI has amazed me with its practical and useful features. You can ask this assistant anything you want in text or audio, and it will describe it to you, also helping you with translations or even speaking in real time!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features!
on July 26, 2025
Posted by: Truetothis
[This review was collected as part of a promotion.] . Advanced AI Capabilities
- The S25 Ultra is packed with next-gen Galaxy AI features, making your phone smarter and more helpful than ever. These include cross-app actions, intelligent photo editing, and enhanced productivity tools.
- The S25 Ultra is packed with next-gen Galaxy AI features, making your phone smarter and more helpful than ever. These include cross-app actions, intelligent photo editing, and enhanced productivity tools.
**2. Pro-Grade Camera System**
- Enjoy a quad-lens rear camera setup: wide, ultrawide, 3X telephoto, and 5X telephoto, plus a 12MP selfie camera. The cameras deliver professional-level photos and videos, even in low light, with features like Night mode and advanced zoom.
- Enjoy a quad-lens rear camera setup: wide, ultrawide, 3X telephoto, and 5X telephoto, plus a 12MP selfie camera. The cameras deliver professional-level photos and videos, even in low light, with features like Night mode and advanced zoom.
**3. Stunning Display**
- The phone boasts a massive 6.9-inch display with vibrant colors and ultra-smooth scrolling, protected by Corning Gorilla Armor 2 for extra durability.
- The phone boasts a massive 6.9-inch display with vibrant colors and ultra-smooth scrolling, protected by Corning Gorilla Armor 2 for extra durability.
**4. Powerful Performance**
- Powered by the custom Snapdragon 8 Elite processor and up to 16GB RAM, the S25 Ultra handles gaming, multitasking, and AI tasks effortlessly.
- Powered by the custom Snapdragon 8 Elite processor and up to 16GB RAM, the S25 Ultra handles gaming, multitasking, and AI tasks effortlessly.
**5. Long-Lasting Battery**
- A robust 5000 mAh battery keeps you going all day, with fast charging and improved efficiency.
- A robust 5000 mAh battery keeps you going all day, with fast charging and improved efficiency.
**6. Premium Design**
- The S25 Ultra features a sleek titanium finish and a built-in S Pen for note-taking, drawing, and productivity on the go.
- The S25 Ultra features a sleek titanium finish and a built-in S Pen for note-taking, drawing, and productivity on the go.
**7. Massive Storage**
- Store everything you need with up to 1TB of internal storage.
- Store everything you need with up to 1TB of internal storage.
**8. Enhanced Connectivity**
- Includes the latest wireless standards and improve
- Includes the latest wireless standards and improve
Value
5
Written by a customer while visiting Samsung US
Posted by: Rv Rv
Verified Purchase:Yes
Excellent Excellent Excellent Excellent Excellent Excellent
Written by a customer while visiting Samsung US