Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,127 Reviews)
Rating breakdown 21,127 reviews
5 Stars
18,130
4 Stars
2,299
3 Stars
409
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,120 out of
1,299)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Posted by: Chris B
from Mattoon, IL
Expertise:Expert
Verified Purchase:Yes
Was as described brand new unopened in box with easy instructions on what to do to trade in my old phone
Had also bought same phone for myself in a different color prior to this and haven't had any issues
Had also bought same phone for myself in a different color prior to this and haven't had any issues
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good Phone and Great Camera
on July 25, 2025
Posted by: ajgeorge
[This review was collected as part of a promotion.] The new device boasts a sleek design that is pleasing to the eye. The phone's performance is exceptional, handling multiple tasks with ease. The camera system is truly remarkable, producing stunning photos and videos. Its features are user-friendly, making it accessible to everyone. Overall, it is a very impressive device that sets a new standard for excellence.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great but not very different
on July 25, 2025
Posted by: Fortune392
[This review was collected as part of a promotion.] This phone is excellent but it's not very different from the previous. The galaxy AI features are cool but nothing groundbreaking
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 25, 2025
Posted by: Blutopaz13
[This review was collected as part of a promotion.] I am very happy with my new Galaxy S25 Ultra. I replaced am older s20 fe. The camera on the S25 ultra is amazing. The zoom stays focused and it's easy to use. I watched a few different YouTube videos to discover the features and it really helped. Love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The 25 Ultra has amazing features!
on July 25, 2025
Posted by: Lou3vil
[This review was collected as part of a promotion.] The 25 Ultra is an amazingly feature packed device! Of course the camera is beyond amazing. Thats the 1st thing most people notice. But, the screen and picture quality, size, speed & memory size, durability, battery life, UI and new Galaxy AI. Its all great!!
I use my phone for work and pleasure. This phone allows me to do both of those things with pure enjoyment. I've never had such a powerful device in the palm of my hand. Samsung has always delivered on quality and bringing new technology to the masses. And I'm here for it!
I use my phone for work and pleasure. This phone allows me to do both of those things with pure enjoyment. I've never had such a powerful device in the palm of my hand. Samsung has always delivered on quality and bringing new technology to the masses. And I'm here for it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely 💯 worth
on July 25, 2025
Posted by: Anonymous
This phone ultra is 💯 worth the buy so many amazing features up to date and worth the price. Samsung did great with this phone super light. Highly recommended for any Samsung user.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on July 25, 2025
Posted by: Artem1
[This review was collected as part of a promotion.] The samsung galaxy s25 ultra is a great product and the best phone in the world.
Value
5
Written by a customer while visiting Samsung US
Posted by: Shauna E
from Cincinnati, Ohio
Expertise:Intermediate
Verified Purchase:Yes
Easy switch to the new S25 Ultra. Per Samsung standards, they made it simple and easy to transfer all my information to my new phone. I love the new look and new AI features. I never second guess updating an old Samsung phone to a new one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US